The Recruitment Agency Scorecard is a ready-to-use tool, pre-populated with KPIs grouped by objectives and Balanced Scorecard perspectives. It illustrates the application of the Balanced Scorecard concept at organizational level and can be employed as a proof of concept in developing a recruitment agency performance management system. As a performance management tool it assists in monitoring the alignment of departmental objectives with KPIs and in tracking their achievement.

Product ID: sK0116211 / Category: Performance Scorecard

Format: Microsoft Office Excel and Word 2007 / Download size: 0.8 MB

Files: 2 / Publication date: 1 August 2011

Recruitment Agency Scorecard Components

• The Scorecard - represents a catalogue of the Key Performance Indicators (KPIs) used by the Recruitment Agencies in order to manage and measure their performance. The KPIs are grouped in the four traditional perspectives of the Balanced Scorecard, each containing objectives and KPIs that describe and assess the performance of the Recruitment Agencies from these perspectives:

         - Customer: how do our internal customers see us?

         - Financial: how do we satisfy the financial expections of the stakeholders?

         - Internal Processes: at what processes do we have to excel?

         - People, Learning & Growth: can we continue to improve and create value for the organization?

• Helicopter view data - contains the Recruitment Agency indicators that offer a broad perspective on the Recruitment Agency's activity and status, such as the number of accounts or permanent placements completed.

• Data repository - tab used to collect performance data for KPIs and list the targets and tollerance limits established for them.

• KPI catalogue - the repository of descriptive data characterizing each KPI monitored in the Scorecard. Each KPI is documented based on the best practice KPI documentation template proprietory to smartKPIs.com and available in the smartKPIs Premium section of the website. There are over 30 fields of metadata specific to each KPI, from KPI name to definition, subordinate measures, calculation formula, etc.

• KPI description - presentation page for each KPI, in a print friendly format, enabling clear communication around it by making it specific and inteligible for everyone using it.

• KPI record - graphical representation of historical results and comments for each KPI, together with aditional notes.

Why use the Recruitment Agency Scorecard

• “Intelligent” reporting for communicating performance results and enabling decision making;

• Understanding the context of Recruitment Agency objectives and KPI reporting;

• Linking the cause-effect strategy map to the portfolio of initiatives of the Recruitment Agency;

• Aligning the activities within the department in order to fulfill its role and corelate its strategic plan with the organizational strategy.

Customizing the Recruitment Agency Scorecard template

• While pre-populated with thoroughly documented KPIs and other sample data, the template can be customized by customers for internal use within their organization;

• Renaming, adding new data into the spreadsheets and changing template design can be easily done without affecting the integrity of the template;

• A Recruitment Agency Scorecard Administrator Guide is included with each purchase, making template customization for the specific needs of each Recruitment Agency an easy process;

• Template customization support is provided by at cost by the smartKPIs.com team.

Benefits 

• A ready-to-use tool used for managing and measuring Recruitment Agency performance;

• The template is filled in with relevant data, its use requiring limited effort for adaptating to the organization's specific needs;

• A complete KPI documentation model to be used for all KPIs that populate the Recruitment Agency Scorecard;

• Optimal performance data vizualization, using traffic lights and other visual aids;

• Developed by the smartKPIs.com reseach analysts, with expertize developed while implementing tens of Balanced Scorecards, reviewing hundreads of best practice performance reports and documenting thousands of KPIs;

• Template design developed based on specifications prepared by Aurel Brudan, smartKPIs.com's Performance Architect and a leading expert in organic performance management.

Buy now the Recruitment Agency Scorecard and benefit of this valuable resource immediately by downloading it electronically upon checkout!