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Top 25 Insurance KPIs of 2010
Insurance is one of those industries that, gradually, has become one of the largest and fastest growing in the world, responding to a basic human need: protection against financial losses resulting from a variety of hazards.
The Top 25 Insurance KPIs of 2010 report is a comprehensive analysis on the most popular KPIs for Insurance in 2010, selected by the number of views they received from the smartKPIs.com community in 2010.
Table of contents
- Executive Summary
- About Key Performance Indicators (KPIs)
- KPIs ... Naturally
- smartKPIs.com Community Profile
- 2010 smartKPIs.com Functional Areas Taxonomy
- 2010 smartKPIs.com Industries Taxonomy
- KPI Documentation form Explained
- Insurance as an industry
- Top 25 Insurance KPIs of 2010 List
- Top 25 Insurance KPIs of 2010 Countdown Analysis
- Appendix A: Glossary of Terms
- Appendix B: Related Reports
- Appendix C: About eab group
- Appendix D: eab group Services
- Appendix E: eab group Online Portfolio
About the Insurance industry
Insurance companies provide life insurance and reinsurance, with or without a substantial saving element and other non-life insurance (car, house, pension, etc.), underwriting annurities and disability income insurance, accidental death and dismemberment insurance policies.
Highlights from the report
Top 25 Insurance KPIs of 2010 offers an overview of the most popular KPIs in Insurance by combining input from the smartKPIs.com community with research and analysis from the editorial team. Some of the main sections are:
- “KPIs … Naturally”, an article that sets the context through a discussion on what is old and what is new in the use of KPIs;
- An introduction to the custom KPI documentation form developed by the smartKPIs.com research team for documenting KPIs (with over 30 fields of data, making this the most thorough KPI documentation template in use today);

- A list with the names of the Top 25 Insurance KPI examples in 2010 on smartKPIs.com, followed by a brief analysis of each;

- Among the most popular 25 KPI examples for the Insurance industry in 2010, top 3 is made of:
- # Insurance claim processing time
- % Policy renewal rate
- # Insurance underwriting time
- A detailed description of each KPI listed in the report, as documented in smartKPIs Premium (the premium content section of smartKPIs.com);

- Comprehensive insights on Key Performance Indicators (KPIs) as performance measurement tools and a glossary explaining the most popular terms characterizing KPIs.

Benefits
- Collection of the most popular 25 Insurance KPIs of 2010;
- Thorough analysis of each KPI according to smartKPIs.com documentation form and standards;
- A valuable baseline resource to informing and addressing 2011 challenges in the Insurance practice.
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