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Top 20 KPIs of 2010

Key Performance Indicators (KPIs) are today some of the most popular management tools, used to understand, learn and improve performance across industries, departments and teams.   ...

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Top 10 KPIs of 2010

The use of tools is essential for the achievement of results. Key Performance Indicators (KPIs) are today some of the most popular management tools.   The   Top 10 KPIs...

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Top KPIs Reports by Industry


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Top 25 Accounting KPIs of 2010

  With more than 220 KPI examples, Accounting is one of the main functional areas on smartKPIs.com Accounting has a long tradition in using KPIs, this making Accounting KPIs some of the...

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Top 25 Customer Service KPIs of 2010

  Customer Service is for most organizations a key internal capability that requires close monitoring due to its impact on the business overall. smartKPIs.com contains close to 100...

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Top 25 Finance KPIs of 2010

  smartKPIs.com contains close to 200 Finance KPIs grouped by 5 subcategories: Asset / Portfolio Management, Financial Stability, Forecasts & Valuation, Liquidity and Profitability....

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Top 25 HR KPIs of 2010

With over 350 HR KPI examples, the HR functional area is the third largest based on the number of documented KPIs and one of the most visited. Navigating through such a comprehensive...

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Top 25 Information Technology KPIs of 2010

  With more than 550 KPI examples, Information Technology (IT) represents a core functional area on smartKPIs.com. While measurement is usually easy, KPI selection is often a challange....

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Top 25 Knowledge Management KPIs of 2010

  Knowledge Management (KM) represents one of the core internal capabilities that can enhance organizational learning, knowledge development and generate competitive advantage through...

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Top 25 Marketing KPIs of 2010

  Marketing is one of the more challanging functional areas for performance measurement intiatives, due to the variety of factors influencing outcomes. smartKPIs.com provides support to...

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Top 25 Logistics and Distribution KPIs of 2010

  Logistics and Distribution is a sub-category in the Supply Chain, Procurement, Distribution functional area on smartKPIs.com, the second most well represented in terms of the number of...

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Top 25 Portfolio Management KPIs of 2010

  Portfolio Management KPIs are essential for monitoring the health of organizational initiatives. smartKPIs.com provides a wide diversity of rofolio and Project Management KPIs, with over...

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Top 25 Project Management KPIs of 2010

  The use of KPIs in Project Management is essential, due to the high proportion of projects implemented below expectations. Actively monitoring project health at the initiation and...

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Top 25 R&D KPIs of 2010

  Research & Development (R&D) KPIs are essential for tracking the performance of R&D programs. smartKPIs.com contains over 75 R&D KPI examples, with many other secondary...

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Top 25 Sales KPIs of 2010

  With more than 150 Sales KPI examples, the Sales Functional Area is one of the most representative categories on smartKPIs.com.  Selecting the right Sales KPI examples may be a...

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Top 25 Academic Education KPIs of 2010

  Academic education institutions represent an ideal environment for performance measurement initiatives due to the readiness of data and interest in optimization at both human and...

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Top 25 Call Center KPIs of 2010

  The use of KPIs in the Call Center industry has a long tradition. Due to the unique combination of people, processes and technology, call centres provide an ideal environment for using...

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Top 25 Restaurant KPIs of 2010

  The Restaurant industry (Food and Beverage Service) is included on smartKPIs.com as a sub-category of Hospitality & Tourism  and relates to all services regarding food and...

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Top 25 Local Government KPIs of 2010

  From Dunedin in New Zealand to Jeddah in Saudi Arabia and New York in the USA, municipalities track their performance to ensure the quality of living standards within local communities...

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Top 25 State Government KPIs of 2010

  As public service organizations at central administration level provide the structural framework for managing a state’s affairs, accountability to citizens is of primary concern....

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Top 25 Healthcare KPIs of 2010

  With more than 200 thoroughly documented KPIs and continuously improved content, healthcare is one of the most visited industries on smartKPIs.com. The Top 25 Healthcare KPIs...

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Top 25 Hotel KPIs of 2010

  The use of KPIs by hotels and other accommodation facilities is facilitated by the availability of data and the actionable intelligence it provides. The Top 25 Hotel KPIs...

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Top 25 Insurance KPIs of 2010

  Insurance is one of those industries that, gradually, has become one of the largest and fastest growing in the world, responding to a basic human need: protection against financial...

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Top 25 Business Consulting KPIs of 2010

I n recent times, the Business Consulting industry has witnessed periods of market volatility, as a result of the changing economic conditions that marked businesses in many other industries....

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Top 25 Property Management KPIs of 2010

Property Management is an important sub-category of the Real Estate / Property industry on smartKPIs.com, along with Real Estate Transactions and Real Estate Development. The Top 25...

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Top 25 Real Estate Transactions KPIs of 2010

  Real Estate Transactions is an important sub-category of the Real Estate / Property industry on smartKPIs.com, along with Property Management and Real Estate Development. The...

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Top 25 Retail KPIs of 2010

    In recent times, the use of KPIs in the Retail industry increased in popularity, driven by the tougher economic conditions, globalization of trade, growth of online shopping and...

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