Key Performance Indicators (KPIs) are today some of the most popular management tools. From the National Museum of Australia, to the First Bank of Nigeria, from the Panama Canal Authority to Rolls Royce, from the Ministry of Education in Brunei Darussalam to the American Medical Association, KPIs are used to understand, learn and improve performance across industries, departments and teams.

By combining input from the smartKPIs.com community with research and analysis from the editorial team, smartKPIs.com releases the suite of Top KPIs of 2010 reports, presenting the most popular KPIs in 2010 across a variety of functional areas and industries.

Types of reports available

Four types of Top KPIs of 2010 reports are available on smartKPIs.com:

• Top 20 KPIs of 2010 – the collection of the most popular 20 KPIs in 2010 across all functional areas and industries, based on the number of views they received from the smartKPIs.com community members;

• Top 10 KPIs of 2010 – a free complimentay resource containing the most popular 10 KPIs in 2010;

• Top 25 KPIs of 2010 for Functional Areas – reports containing the most popular 25 KPIs in 2010 for a number of 12 functional areas;

• Top 25 KPIs of 2010 for Industries - reports containing the most popular 25 KPIs in 2010 for a number of 12 industries.

A look into the reports

Some of the main sections of the Top KPIs of 2010 reports are the following:

• Section 1: “KPIs…naturally”, an article that sets the context through a discussion on what is old and what is new in the use of KPIs;

• Section 2: Presents the profile of the smartKPIs.com community, illustrating membership by role, country, industry and organisation size;

• Section 3: Outlines the taxonomy of functional areas and industries used for grouping KPIs in smartKPIs.com;

• Section 4: Introduces the custom KPI documentation form developed by the smartKPIs.com research team for documenting KPIs. It contains over 30 fields of data, making this the most thorough KPI documentation template in use today;

• Section 5: Lists the names of the KPI examples in that report, followed by a brief analysis of each;

• Section 6: Contains the detailed description of each KPI listed in that report, as documented in smartKPIs Premium (the premium content section of smartKPIs.com).

Benefits

• Extensive collections of the most popular KPIs of 2010, across various functional areas and industries;

• Thorough analysis of each KPI according to smartKPIs.com documentation form and standards;

• Valuable resources to informing and addressing 2011 performance management and measurement challenges.

You can now access the Top 20 KPIs of 2010 and Top 10 KPIs of 2010 and stay tuned for the reports with the most popular KPIs in 2010 across the 12 functional areas and 12 industries!