Food and Beverage Service

Food and beverage service activities include the provision of complete meals or drinks fit for immediate consumption, whether in traditional restaurants, self-service or take-away restaurants, whether as permanent or temporary stands, with or without seating. Also, it can include the service of food and beverages to a group as part of an organized event, where services occur to all guests within a specific time frame. KPIs focus on resources consumption, customer satisfaction with the quality of service and process flows within the food and beverage serving facility.

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