KPIs in practice contains a free online catalogue of reports that illustrate the use of performance measures in practice by organizations from around the world. Registered users can explore, bookmark and comment on hundreds of referenced online web pages that contain Key Performance Indicators (KPIs), measures and metrics used in actual business context, linking the list of KPI examples on smartKPIs.com to real business scenarios.

Functional Areas	Industry	Industry sub-categories
N/A		-
KPI in practice Record	Level	Report type
sKip481


Organization
Sheffield City Council
Country United Kingdom Nature of activities Local administration of Sheffield municipality Year 2008 Weblink Click on the image to visit the resource. Format type Tags local government	The images and documents shown on this page are copyright protected by their authors and/or respective organisations.

Description / additional notes
The Sheffield Council offers service to the 512.000 citizens of Sheffield, with a budget of over £1 billion a year. The organization released the Best Value Performance Plan 2007-2008 (first link below) that analyzes how the Council's services have performed over the past years and what needs to be improved. This in is pdf format and contains an exhaustive list of measures regarding education, childcare, crime, waste etc. Also, a Key Performance Indicators section (second link) analyzes the performance achieved against the targets set within the Best Value Performance Plan. Both documents can be visualized by accessing the links below.

KPI examples in practice
# Total household waste # Road works % Conservation areas % Library borrowers

Additional weblinks
The weblinks that end with the letters PDF are hyperlinked to a downloadable PDF file that can be opened with the free Adobe Reader software. http://www.sheffield.gov.uk/your-city-council/policy--performance/the-progress-we-are-making/archivedperformancereports/best-value-performance-plan-2007---08 http://www.sheffield.gov.uk/your-city-council/policy--performance/the-progress-we-are-making/archivedperformancereports/key-performance-indicators

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The statement:

"% Planned services delivered"

is an example of


Mission Statement	Vision Statement
Goal	Objective
Target	SMART Objective
Critical Success Factor (CSF) / Value Driver	smartKPI / Key Result Indicator (KRI)
Metric / Performance Measure / Performance Indicator	Key Performance Indicator (KPI)
Initiative	Milestone