KPIs in practice contains a free online catalogue of reports that illustrate the use of performance measures in practice by organizations from around the world. Registered users can explore, bookmark and comment on hundreds of referenced online web pages that contain Key Performance Indicators (KPIs), measures and metrics used in actual business context, linking the list of KPI examples on smartKPIs.com to real business scenarios.

Latest reports added to the KPIs in practice catalogue

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Valartis Bank
Country Liechtenstein	Year 2009

Rating:

(3/5)

Industry: Financial Institutions

0 Comments 244 views

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Functional area: Sales and Customer Service

Air Asia
Country Malaysia	Year 2009

Rating:

(4/5)

Industry: Transportation

0 Comments 956 views

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Functional area: Sales and Customer Service

Boehringer Ingelheim
Country Germany	Year 2009

Rating:

(2/5)

Industry: Healthcare

0 Comments 562 views

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Functional area: Sales and Customer Service

Ericsson
Country Sweden	Year 2009

Rating:

(3/5)

Industry: Telecommunications / Call Center

0 Comments 811 views

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Functional area: Accounting

Sanofi Aventis
Country France	Year 2009

Rating:

(4/5)

Industry: Healthcare

0 Comments 761 views

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Functional area: Accounting

Dubai Aluminium
Country United Arab Emirates	Year 2009

Rating:

(2/5)

Industry: Manufacturing

0 Comments 702 views

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Functional area: Production & Quality Management

Slater & Gordon Lawyers
Country Australia	Year 2009

Rating:

(3/5)

Industry: Professional Services

0 Comments 347 views

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Functional area: Finance

CFM Monaco
Country Monaco	Year 2009

Rating:

(3/5)

Industry: Financial Institutions

0 Comments 417 views

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Functional area: Finance

Colonial Life
Country Trinidad and Tobago	Year 2007

Rating:

(2/5)

Industry: Financial Institutions

0 Comments 215 views

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Functional area: Finance

National Provident Fund
Country Solomon Islands	Year 2008

Rating:

(2/5)

Industry: Financial Institutions

0 Comments 312 views

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Functional area: Finance

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Performance Management Books

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Certified KPI Professional training

smartKPIs Performance
Management IQ test

The statement:

"Achieve and maintain an average student service rating of at least 4.5/5.0 on our annual survey by 4-23-07."

is an example of


Mission Statement	Vision Statement
Goal	Objective
Target	SMART Objective
Critical Success Factor (CSF) / Value Driver	smartKPI / Key Result Indicator (KRI)
Metric / Performance Measure / Performance Indicator	Key Performance Indicator (KPI)
Initiative	Milestone