KPIs in practice contains a free online catalogue of reports that illustrate the use of performance measures in practice by organizations from around the world. Registered users can explore, bookmark and comment on hundreds of referenced online web pages that contain Key Performance Indicators (KPIs), measures and metrics used in actual business context, linking the list of KPI examples on smartKPIs.com to real business scenarios.

Postal and Courier Services

Postal and Courier Services refers to postal and courier activities, such as pickup, transport and delivery of letters and parcels under various arrangements. Local delivery and messenger services are also included. KPIs in postal and courier services measure the efficiency in operations and customer satisfaction with delivery.

Key Performance Indicators in practice

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Select your Key Performance Indicators (KPIs) in practice from the Performance Measures listed below:

United Parcel Service (UPS)
Country United States	Year 2009

Rating:

(0/5)

Industry: Postal and Courier Services

0 Comments 951 views

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Functional area: N/A

TNT
Country Netherlands	Year 2009

Rating:

(3/5)

Industry: Postal and Courier Services

0 Comments 305 views

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Functional area: Accounting

FedEx Corporation
Country United States	Year 2009

Rating:

(3/5)

Industry: Postal and Courier Services

0 Comments 1216 views

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Functional area: Sales and Customer Service

Australian Freight Handling
Country Australia	Year

Rating:

(0/5)

Industry: Postal and Courier Services

0 Comments 196 views

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Functional area: N/A

Post Office
Country South Africa	Year 2009

Rating:

(0/5)

Industry: Postal and Courier Services

0 Comments 265 views

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Functional area: Finance

Japan Post Group
Country Japan	Year 2008

Rating:

(0/5)

Industry: Postal and Courier Services

0 Comments 184 views

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Functional area: N/A

New Zealand Post
Country New Zealand	Year 2009

Rating:

(0/5)

Industry: Postal and Courier Services

0 Comments 225 views

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Functional area: Sales and Customer Service

An Post
Country Ireland	Year 2008

Rating:

(0/5)

Industry: Postal and Courier Services

0 Comments 173 views

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Functional area: Supply Chain, Procurement, Distribution

Canada Post
Country Canada	Year 2008

Rating:

(3/5)

Industry: Postal and Courier Services

0 Comments 275 views

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Functional area: Human Resources

United States Postal Service
Country United States	Year 2008

Rating:

(5/5)

Industry: Postal and Courier Services

0 Comments 615 views

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Functional area: Online Presence - eCommerce

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Mission Statement	Vision Statement
Goal	Objective
Target	SMART Objective
Critical Success Factor (CSF) / Value Driver	smartKPI / Key Result Indicator (KRI)
Metric / Performance Measure / Performance Indicator	Key Performance Indicator (KPI)
Initiative	Milestone