KPIs in practice contains a free online catalogue of reports that illustrate the use of performance measures in practice by organizations from around the world. Registered users can explore, bookmark and comment on hundreds of referenced online web pages that contain Key Performance Indicators (KPIs), measures and metrics used in actual business context, linking the list of KPI examples on smartKPIs.com to real business scenarios.

Key Performance Indicators in practice

AirSeychelles
Country Seychelles	Year 2008

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Industry: Transportation

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Functional area: Sales and Customer Service

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smartKPIs Performance
Management IQ test

The statement:

"Achieve and maintain an average student service rating of at least 4.5/5.0 on our annual survey by 4-23-07."

is an example of


Mission Statement	Vision Statement
Goal	Objective
Target	SMART Objective
Critical Success Factor (CSF) / Value Driver	smartKPI / Key Result Indicator (KRI)
Metric / Performance Measure / Performance Indicator	Key Performance Indicator (KPI)
Initiative	Milestone