KPIs in practice contains a free online catalogue of reports that illustrate the use of performance measures in practice by organizations from around the world. Registered users can explore, bookmark and comment on hundreds of referenced online web pages that contain Key Performance Indicators (KPIs), measures and metrics used in actual business context, linking the list of KPI examples on smartKPIs.com to real business scenarios.

Functional Areas	Industry	Industry sub-categories
Accounting CSR / Sustainability / Environmental Care Finance Human Resources Production & Quality Management Sales and Customer Service	Utilities	Electricity
KPI in practice Record	Level	Report type
sKip674	Strategic, Operational


Organization
Chubu Electric Power
Country Japan Nature of activities Provider of utility services Year 2010 Weblink Click on the image to visit the resource. Format type File Tags electricity	The images and documents shown on this page are copyright protected by their authors and/or respective organisations.

Description / additional notes
Chubu Electric Power Group is the third largest electric power company in Japan in terms of power generation capacity, electric energy sold, operating revenues, and total assets. The company serves an area of nearly 39,000 square kilometers and 16 million homes. The performance results of the company are made available for the larger public in annual reports and corporate social responsibility reports on the official website. The performance measures included in these resources focus on the financial, sales, production, human resources and corporate social responsibility aspects of the organization. The annual reports archive covers the performance results of the company for the period 2000 - 2010. Corporate social responsibility reports covering the period 2006 - 2009 are also available. For the latest performance results follow the links listed below.

KPI examples in practice
# Area served % Share of product shipments in Japan # Fuel consumption # Power generated # Gas sales volume % ROA (return on assets) % ROE (return on equity)

Additional weblinks
The weblinks that end with the letters PDF are hyperlinked to a downloadable PDF file that can be opened with the free Adobe Reader software. http://www.chuden.co.jp/english/investor/ir/pdf/annual10.pdf#page=2 http://www.chuden.co.jp/english/corporate/pdf/csrreport2009.pdf#page=14

Performance Management Books

KPIs in practice reports added

To date: 1035
Today: 0

This month: 0
This week: 0

KPI training

Sydney - Measuring and learning with KPIs training course

Brisbane - Measuring and learning with KPIs training course

Melbourne - Measuring and learning with KPIs training

smartKPIs Performance
Management IQ test

The statement:

"Achieve and maintain an average student service rating of at least 4.5/5.0 on our annual survey by 4-23-07."

is an example of


Mission Statement	Vision Statement
Goal	Objective
Target	SMART Objective
Critical Success Factor (CSF) / Value Driver	smartKPI / Key Result Indicator (KRI)
Metric / Performance Measure / Performance Indicator	Key Performance Indicator (KPI)
Initiative	Milestone