Professional Services |
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|---|---|
| Specialized service, provided by groups of individuals (professions) who are accepted as possessing special knowledge and skills in a widely recognised, organised body of learning and who are prepared to exercise this knowledge and these skills in the interest of others. | |
Sub-categories |
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| Engineering (3) | Management Consultancy (7) |
| Legal Practice (3) | Recruitment / Employment Activities (1) |
Key Performance Indicator examples
Select your Key Performance Indicators (KPIs) from the Performance Measures listed below:
% Critical equipment availability
Measures how much of the normal functioning time is the critical equipment available for use. Critical equipment refers to equipment which is used in the plant's core operations.
(0/5)
% Consulting hours generating revenue
Measures the rate at which consulting hours are charged, thus generating revenue.
(0/5)
% Consultants generating revenue
Measures how many consultants are involved in projects, thus generating revenue, at a particular moment of time.
(0/5)
$ Average hourly fee
Measures the average fee the company has charged per hour, considering the types of services provided and the experience of the consultants.
(0/5)
% Consultant retention by client
Measures the percentage of consultants working for the same client in a new consulting project.
(0/5)
# Regression testing
Measures the number of regression tests taken on a product (usually a software program) until it is finalized and delivered to the client.
(0/5)
% Realization rate
Measures the revenue actually earned relative to the potential revenue represented by the list prices.
(0/5)
% Consultant utilization rate
Measures the time a consultant is actually used relative to his/her availability.
(0/5)
$ Bill rate
Measures the average bill rate per hour achieved by the company consultants.
(0/5)
% Chargeable ratio
Measures the time spent performing chargeable work relative to total labor time.
(0/5)
Performance Management Books
smartKPIs Performance Management IQ test
The statement:
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