KPI examples contains a free online database of Key Performance Indicator (KPI) examples. Registered users can explore, bookmark and comment on thousands of documented Key Performance Indicators (KPIs), measures and metrics grouped by business functional area and industry.

Government - Local
Local public administration includes activities of a governmental nature, normally carried out by the public administration at a local level. This includes the enactment and judicial interpretation of laws and their pursuant regulation, as well as the administration of programs based on them, legislative activities, taxation, public order and safety, immigration services, and the implementation of government programs. KPIs focus on the quality and impact of the service delivery to the local community
Sub-categories
Budget and Finance (26)	General Local Administration (60)
Community - Quality of Life (34)	Public Safety (100)
Culture, Recreation and Entertainment (38)	Public Services (132)
Economic & Business Affairs (91)	Social Services (115)
Environment (61)

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Key Performance Indicator examples

# Cases referred to local authority for further action

Measures the volume of referrals received, which can be . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating:

(0/5)

Industry: Government - Local

0 Comments 56 views

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Functional area: N/A

% Government allowance claims paid where the first payment was made on time

Measures the percentage of government allowance claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating:

(0/5)

Industry: Government - Local

0 Comments 42 views

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Functional area: N/A

% New claims decided within 14 days of receipt of the local authority receiving all necessary information

Measures the percentage of new claims decided within 14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating:

(0/5)

Industry: Government - Local

0 Comments 45 views

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Functional area: N/A

% Case calculation accuracy

Measures the percentage of cases for which the calculation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating:

(0/5)

Industry: Government - Local

0 Comments 41 views

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Functional area: N/A

# Time for processing changes of claim circumstances

Measures the average processing time in days across all . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating:

(0/5)

Industry: Government - Local

0 Comments 37 views

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Functional area: N/A

% New claims outstanding over 50 days

Measures the percentage of new claims not decided more than . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating:

(0/5)

Industry: Government - Local

0 Comments 39 views

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Functional area: N/A

# Time for processing new claims

Measures the average processing time in days for all new . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating:

(0/5)

Industry: Government - Local

0 Comments 39 views

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Functional area: N/A

% Property crimes clearance rate

Measures the percentage of property crimes cleared by . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating:

(0/5)

Industry: Government - Local

0 Comments 169 views

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Functional area: N/A

# Intervention response time

Measures the police department response time to any . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating:

(0/5)

Industry: Government - Local

0 Comments 125 views

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Functional area: N/A

% Eligible population who voted online

Measures the percentage of adult population eligible for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating:

(0/5)

Industry: Government - Local Government -...

0 Comments 158 views

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Functional area: N/A

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Mission Statement	Vision Statement
Goal	Objective
Target	SMART Objective
Critical Success Factor (CSF) / Value Driver	smartKPI / Key Result Indicator (KRI)
Metric / Performance Measure / Performance Indicator	Key Performance Indicator (KPI)
Initiative	Milestone