KPI examples contains a free online database of Key Performance Indicator (KPI) examples. Registered users can explore, bookmark and comment on thousands of documented Key Performance Indicators (KPIs), measures and metrics grouped by business functional area and industry.

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Functional Areas	Industries
Accounting (274) Accounting Systems (35) Cash Management (26) Control (12) Cost Analysis (44) Planning and Reporting (67) Transactions / Accounts Payable / Accounts Receivable (90) Corporate Services (134) Administration / Office Support (24) Corporate Travel (27) Facilities / Property Management (75) Legal Services (8) CSR / Sustainability / Environmental Care (226) Corporate Social Responsibility (54) Environmental Care (172) Finance (221) Asset / Portfolio management (50) Financial stability (43) Forecasts & Valuation (56) Liquidity (19) Profitability (53) Governance, Compliance and Risk (145) Compliance and Audit Management (52) Governance (40) Risk Management (53) Human Resources (477) Compensation and Benefits (52) Efficiency and Effectiveness (48) Recruitment (72) Retention (31) Service Delivery (31) Talent Development (106) Workforce (49) Working Environment (88) Information Technology (610) Application Development (81) Data Center (36) Enterprise Architecture (46) IT - General (47) IT - Security (118) Network Management (59) Service Management (223) Knowledge and Innovation (198) Innovation (45) Knowledge Management (71) R & D (82) Management (55) Marketing & Communications (192) Advertising (34) Marketing (127) Public Relations (31) N/A (10304) Online Presence - eCommerce (204) eCommerce (49) Email Marketing (25) Online Advertising (34) Online Publishing - Weblogs (18) Search Engine Optimisation (SEO) (15) Web Analytics (63) Portfolio and Project Management (116) Benefits Realisation Management (6) Portfolio Management (54) Project Management (56) Production & Quality Management (201) Maintenance (34) Production (97) Quality Management (70) Sales and Customer Service (314) Customer Service (138) Sales (176) Supply Chain, Procurement, Distribution (420) Contract Management (50) Inventory Management (85) Logistics / Distribution (138) Procurement / Purchasing (86) Supply Chain Management (61)	Agriculture (297) Crops (118) Forestry and Logging (32) Livestock, Hunting and Fishing (148) Arts and Culture (411) Event Production and Promotion (5) Libraries and Archives (354) Museums (52) Construction & Capital Works (76) Civil Engineering (27) Construction of Buildings (69) Education & Training (709) Academic Education (246) Academic Education - Colleges and Universities (152) Primary and Secondary Schools / K-12 (253) Training and Other Education (43) Financial Institutions (497) Banking and Credit (146) Insurance (76) Investments (63) Mortgages (155) Pension Funds (65) Government - Local (823) Budget and Finance (38) Community - Quality of Life (36) Culture, Recreation and Entertainment (40) Economic & Business Affairs (92) Environment (118) General Local Administration (60) Public Safety (123) Public Services (175) Social Services (143) Sports (1) Government - State / Federal (831) Agriculture, Fisheries and Forestry (47) Education (107) Employment and Workplace Relations (96) Finance / Treasury (26) Foreign Affairs and Trade (9) General State Administration (80) Healthcare (117) Human / Social Services (37) Law and Justice (111) Military, Security and Defense (22) Resources and Energy (52) Tourism (76) Transportation and Infrastructure (54) Healthcare (1452) Emergency Response / Ambulance Services (36) Healthcare Support Services (29) Hospitals (1081) Medical Laboratory (18) Medical Practice (292) Preventive Healthcare (32) Veterinary Medicine (7) Hospitality & Tourism (319) Food and Beverage Service (166) Hotel / Accommodation (138) Tour Operator (23) Travel Agency (24) Infrastructure Operations (706) Airports (342) Ports (285) Railways (26) Roads (68) Manufacturing (104) Media (149) Broadcasting (TV and Radio) (62) Film and Music (45) Social Media (43) Non-profit / Non-governmental (515) Other (86) Postal and Courier Services (300) Professional Services (405) Accounting Services (32) Business Consulting (82) Engineering (42) Legal Practice (286) Recruitment / Employment Activities (54) Publishing (47) Real Estate / Property (181) Property Management (83) Real Estate Development (67) Real Estate Transactions (34) Resources (445) Coal and Minerals Mining (330) Oil and Gas (62) Sustainability / Green Energy (56) Retail (151) Sport Management (131) Coaching / Training (14) Sport Club Management (61) Sport Event Organisation (41) Sports (147) American Football (10) Badminton (10) Baseball (29) Basketball (18) Cricket (10) Football / Soccer (27) Rugby (10) Tennis (34) Telecommunications / Call Center (126) Call Center (84) Telecommunications (43) Transportation (1531) Airlines (495) Land Transport (Road & Rail) (476) Local Public Transport (371) Marine Transport / Shipping (238) Utilities (562) Electricity (115) Natural Gas (332) Water and Sewage (141)

Browse Key Performance Indicator examples by:

Functional Areas

Industries

Accounting (274)
- Accounting Systems (35)
- Cash Management (26)
- Control (12)
- Cost Analysis (44)
- Planning and Reporting (67)
- Transactions / Accounts Payable / Accounts Receivable (90)
Corporate Services (134)
- Administration / Office Support (24)
- Corporate Travel (27)
- Facilities / Property Management (75)
- Legal Services (8)
CSR / Sustainability / Environmental Care (226)
- Corporate Social Responsibility (54)
- Environmental Care (172)
Finance (221)
- Asset / Portfolio management (50)
- Financial stability (43)
- Forecasts & Valuation (56)
- Liquidity (19)
- Profitability (53)
Governance, Compliance and Risk (145)
- Compliance and Audit Management (52)
- Governance (40)
- Risk Management (53)
Human Resources (477)
- Compensation and Benefits (52)
- Efficiency and Effectiveness (48)
- Recruitment (72)
- Retention (31)
- Service Delivery (31)
- Talent Development (106)
- Workforce (49)
- Working Environment (88)
Information Technology (610)
- Application Development (81)
- Data Center (36)
- Enterprise Architecture (46)
- IT - General (47)
- IT - Security (118)
- Network Management (59)
- Service Management (223)
Knowledge and Innovation (198)
- Innovation (45)
- Knowledge Management (71)
- R & D (82)
Management (55)
Marketing & Communications (192)
- Advertising (34)
- Marketing (127)
- Public Relations (31)
N/A (10304)
Online Presence - eCommerce (204)
- eCommerce (49)
- Email Marketing (25)
- Online Advertising (34)
- Online Publishing - Weblogs (18)
- Search Engine Optimisation (SEO) (15)
- Web Analytics (63)
Portfolio and Project Management (116)
- Benefits Realisation Management (6)
- Portfolio Management (54)
- Project Management (56)
Production & Quality Management (201)
- Maintenance (34)
- Production (97)
- Quality Management (70)
Sales and Customer Service (314)
- Customer Service (138)
- Sales (176)
Supply Chain, Procurement, Distribution (420)
- Contract Management (50)
- Inventory Management (85)
- Logistics / Distribution (138)
- Procurement / Purchasing (86)
- Supply Chain Management (61)

Agriculture (297)
- Crops (118)
- Forestry and Logging (32)
- Livestock, Hunting and Fishing (148)
Arts and Culture (411)
- Event Production and Promotion (5)
- Libraries and Archives (354)
- Museums (52)
Construction & Capital Works (76)
- Civil Engineering (27)
- Construction of Buildings (69)
Education & Training (709)
- Academic Education (246)
- Academic Education - Colleges and Universities (152)
- Primary and Secondary Schools / K-12 (253)
- Training and Other Education (43)
Financial Institutions (497)
- Banking and Credit (146)
- Insurance (76)
- Investments (63)
- Mortgages (155)
- Pension Funds (65)
Government - Local (823)
- Budget and Finance (38)
- Community - Quality of Life (36)
- Culture, Recreation and Entertainment (40)
- Economic & Business Affairs (92)
- Environment (118)
- General Local Administration (60)
- Public Safety (123)
- Public Services (175)
- Social Services (143)
- Sports (1)
Government - State / Federal (831)
- Agriculture, Fisheries and Forestry (47)
- Education (107)
- Employment and Workplace Relations (96)
- Finance / Treasury (26)
- Foreign Affairs and Trade (9)
- General State Administration (80)
- Healthcare (117)
- Human / Social Services (37)
- Law and Justice (111)
- Military, Security and Defense (22)
- Resources and Energy (52)
- Tourism (76)
- Transportation and Infrastructure (54)
Healthcare (1452)
- Emergency Response / Ambulance Services (36)
- Healthcare Support Services (29)
- Hospitals (1081)
- Medical Laboratory (18)
- Medical Practice (292)
- Preventive Healthcare (32)
- Veterinary Medicine (7)
Hospitality & Tourism (319)
- Food and Beverage Service (166)
- Hotel / Accommodation (138)
- Tour Operator (23)
- Travel Agency (24)
Infrastructure Operations (706)
- Airports (342)
- Ports (285)
- Railways (26)
- Roads (68)
Manufacturing (104)
Media (149)
- Broadcasting (TV and Radio) (62)
- Film and Music (45)
- Social Media (43)
Non-profit / Non-governmental (515)
Other (86)
Postal and Courier Services (300)
Professional Services (405)
- Accounting Services (32)
- Business Consulting (82)
- Engineering (42)
- Legal Practice (286)
- Recruitment / Employment Activities (54)
Publishing (47)
Real Estate / Property (181)
- Property Management (83)
- Real Estate Development (67)
- Real Estate Transactions (34)
Resources (445)
- Coal and Minerals Mining (330)
- Oil and Gas (62)
- Sustainability / Green Energy (56)
Retail (151)
Sport Management (131)
- Coaching / Training (14)
- Sport Club Management (61)
- Sport Event Organisation (41)
Sports (147)
- American Football (10)
- Badminton (10)
- Baseball (29)
- Basketball (18)
- Cricket (10)
- Football / Soccer (27)
- Rugby (10)
- Tennis (34)
Telecommunications / Call Center (126)
- Call Center (84)
- Telecommunications (43)
Transportation (1531)
- Airlines (495)
- Land Transport (Road & Rail) (476)
- Local Public Transport (371)
- Marine Transport / Shipping (238)
Utilities (562)
- Electricity (115)
- Natural Gas (332)
- Water and Sewage (141)

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The statement:

"% Overall satisfaction with the road network condition"

is an example of


Mission Statement	Vision Statement
Goal	Objective
Target	SMART Objective
Critical Success Factor (CSF) / Value Driver	smartKPI / Key Result Indicator (KRI)
Metric / Performance Measure / Performance Indicator	Key Performance Indicator (KPI)
Initiative	Milestone