KPI examples contains a free online database of Key Performance Indicator (KPI) examples. Registered users can explore, bookmark and comment on thousands of documented Key Performance Indicators (KPIs), measures and metrics grouped by business functional area and industry.

Quality Management

Quality management is focused on both quality assurance and control of processes to assure, not only qualitative products, but also the methods to achieve it. KPIs refer to the implementation of quality control of products and processes by a specialized team.

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Key Performance Indicator examples



% Quality defects

Measures the percentage of units with quality defects, out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating: (0/5)
Industries: Any 
0 Comments      840 views
Functional Areas: Production & Quality Management 

# Audit action overdue

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Rating: (0/5)
Industries: Any 
0 Comments      1011 views
Functional Areas: Production & Quality Management 

# Defects or repairs that require action not rectified in the scheduled time frames

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Rating: (0/5)
Industries: Any 
0 Comments      671 views
Functional Areas: Production & Quality Management 

% Beverage quality index

Measures the quality of a carbonated beverage based on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating: (0/5)
Industries: Any 
0 Comments      454 views
Functional Areas: Production & Quality Management 

% Processes mapped

Measures the percentage of work processes that are mapped, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating: (0/5)
Industries: Any 
0 Comments      1002 views
Functional Areas: Production & Quality Management 

# ISO certifications acquired

Measures the number of ISO certifications acquired. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating: (0/5)
Industries: Any 
0 Comments      1034 views
Functional Areas: Production & Quality Management 

% Rework cost

Measures the rework cost as a percentage out of the total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating: (4/5)
Industries: Any 
0 Comments      1262 views
Functional Areas: Production & Quality Management 

% Improvement recommendations by vendor implemented

Measures the percentage of product improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating: (0/5)
Industries: Any 
0 Comments      973 views
Functional Areas: Production & Quality Management 

$ Cost of rejected materials

Measures the cost of materials that had to be rejected, due . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating: (0/5)
Industries: Any 
0 Comments      1153 views
Functional Areas: Production & Quality Management 

% Production delays due to substandard materials or parts

Measures the percentage of production delays due to . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rating: (0/5)
Industries: Any 
0 Comments      937 views
Functional Areas: Production & Quality Management 

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