Online presence - eCommerce

Online presence - eCommerce represents the sum of activities that assures that the organization benefits of online presence and potential to attract and retain customers, in order for the overall goals of the business to be achieved through easier and faster methods.

Sub-categories

 
eCommerce (35) Online publishing - Weblogs (8)
Email marketing (19) Search Engine Optimisation (SEO) (15)
Online advertising (17) Web Analytics (54)
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Key Performance Indicator examples


Select your Key Performance Indicators (KPIs) from the Performance Measures listed below:


# Site reach

Measures the number of unique visitors that accessed the site during the reporting period relative to the total number of unique visitors.

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Functional area: Online presence - eCommerce 

# Visitor loyalty and recency

Measures the total number of site visitors who make constant and frequent visits on the site.

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Functional area: Online presence - eCommerce 

# Page depth

Measures the number of pages that are viewed in average by site visitors before arriving at the monitored page.

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Functional area: Online presence - eCommerce 

# Returning visitors

Measures the total number of visitors who make multiple visits to the website.

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Functional area: Online presence - eCommerce 

% Returning visitors

Measures the percentage of retained visitors that come back to the website out of all website visitors.

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Functional area: Online presence - eCommerce 

# Visitors per conversion

Measures the average number of visitors who take a desired action on the website, such as downloading a file, making a purchase, donating money or signing for a cause out of the total number of site visitors.

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Functional area: Online presence - eCommerce 

% Visits that use site search

Measures the percentage of site visits that use site search capability out of the total number of visits on site.

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Functional area: Online presence - eCommerce 

# Blog subscribers conversion ratio

Measures the ratio between the total number of subscribers to the blog and the number of posts on the blog.

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Industry: Any 
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Functional area: Online presence - eCommerce 

# Visits per keyword

Measures the average number of visits drove to the site per keyword used in search.

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Industry: Any 
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Functional area: Online presence - eCommerce 

% Pages yielding traffic

Measures the percentage of website pages that are attracting traffic from the search engines relative to the total number of website pages.

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Industry: Any 
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Functional area: Online presence - eCommerce 

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Performance Management Books

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