Information Technology |
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|---|---|
| IT is the functional area in charge of making available, easy accessible and secured the information within the organization, by studying, designing, developing, implementing the computer-based information systems, particularly software applications and computer hardware. | |
Sub-categories |
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| Application Development (51) | IT - Security (108) |
| Enterprise Architecture (29) | Network Management (63) |
| IT - General (39) | Service Management (161) |
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Key Performance Indicator examples
Select your Key Performance Indicators (KPIs) from the Performance Measures listed below:
# Time to complete a mainframe migration
Measures the average time in days to complete a mainframe migration.
(0/5)
# Average days to install a midrange server
Measures the average number of days to install one midrange server in the enterprise environment.
(0/5)
% Encrypted servers
Measures the percentage of servers with installed and active hard disk encryption out of the total servers.
(0/5)
% Inactive user accounts
Measures the percentage of inactive user accounts (i.e. with no activity for more than 90 days) out of the total number of user accounts.
(0/5)
% Accounts with weak or default passwords
Measures the percentage of user accounts with weak or default passwords out of the total number of user accounts.
(0/5)
# New features per software version
Measures the average number of new features introduced to the software application.
(0/5)
# Software errors to application run time ratio
Measures the ratio of software errors to the application run time.
(0/5)
# Average software application download time
Measures the average time in seconds or minutes for a customer to download the purchased software.
(0/5)
# Software installation time
Measures the average time it takes for a software product to be installed.
(0/5)
% Reused code
Measures the percentage of lines of code used in the current application that were leveraged from previous applications.
(0/5)
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Performance Management Books
smartKPIs Performance Management IQ test
The statement:
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KPI examples published
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