Browse Key Performance Indicator examples by:
Functional Areas	Industries
Accounting (93) Accounting systems (23) Cash management (4) Control (1) Cost analysis (13) Planning and reporting (29) Transactions / Accounts payable / Accounts receivable (23) Corporate Services (32) Administration / Office Support (11) Corporate Travel (3) Facilities / Property Management (10) Legal services (8) CSR / Sustainability / Environmental Care (140) Corporate Social Responsibility (52) Environmental Care (88) Finance (79) Asset / Portfolio management (23) Financial stability (9) Forecasts & Valuation (25) Liquidity (3) Profitability (19) Governance, Compliance and Risk (86) Compliance and Audit Management (34) Governance (20) Risk Management (32) Human Resources (329) Compensation and Benefits (47) Efficiency and Effectiveness (26) Recruitment (61) Retention (27) Service Delivery (29) Talent Development (54) Workforce (18) Working Environment (67) Information Technology (438) Application Development (48) Enterprise Architecture (29) IT - General (35) IT - Security (107) Network Management (62) Service Management (156) Knowledge and Innovation (165) Innovation (31) Knowledge Management (62) R & D (72) Marketing & Communications (160) Advertising (20) Marketing (107) Public Relations (29) N/A (661) Online presence - eCommerce (148) eCommerce (35) Email marketing (19) Online advertising (17) Online publishing - Weblogs (8) Search Engine Optimisation (SEO) (15) Web Analytics (54) Portfolio and Project Management (91) Benefits Realisation Management (5) Portfolio Management (40) Project Management (46) Production & Quality Management (153) Maintenance (17) Production (92) Quality Management (44) Sales and Customer Service (159) Customer Service (65) Sales (94) Supply Chain, Procurement, Distribution (331) Contract Management (40) Inventory Management (64) Logistics / Distribution (116) Procurement / Purchasing (73) Supply Chain Management (38)	Agriculture (16) Crops (6) Forestry and Logging (4) Livestock, Hunting and Fishing (5) Arts and Culture (5) Event Production and Promotion (1) Libraries and Archives (2) Museums (2) Construction & Capital Works (4) Civil Engineering (0) Construction of Buildings (4) Education & Training (18) Academic Education (14) Training and Other Education (4) Financial Institutions (51) Banking, Mortgages and Credit (27) Insurance (12) Investments (11) Government (48) Local Public Administration (14) Military, Security and Defence (0) State Public Administration (33) Healthcare (21) Human Healthcare (16) Veterinary Activities (5) Hospitality & Leisure (21) Food and Beverage Service (3) Gambling and Betting Activities (0) Hotel / Accommodation (18) Infrastructure Operations (65) Airports (19) Ports (34) Railways (2) Roads (10) Manufacturing (17) Media (16) Broadcasting (TV and Radio) (8) Film and Music (8) Non-profit / Non-governmental (11) Other (0) Postal and Courier Services (54) Professional Services (14) Engineering (3) Legal Practice (3) Management Consultancy (7) Recruitment / Employment Activities (1) Publishing (3) Real estate / Property (5) Property Management (1) Real Estate Development (1) Real Estate Transactions (3) Resources (69) Coal and Minerals Mining (9) Oil and Gas (10) Sustainability / Green energy (50) Retail (20) Sport Management (52) Coaching / Training (9) Sport Club Management (10) Sport Event Organisation (33) Sports (132) American Football (10) Badminton (10) Baseball (29) Basketball (18) Cricket (10) Football / Soccer (15) Rugby (10) Tennis (29) Telecommunications / Call Centre (28) Call Centre (18) Telecommunications (10) Tourism (14) Tourism Activities (1) Travel Agency / Reservation Services (5) Transportation (182) Airlines (88) Land Transport (Road & Rail) (29) Local Public Transport (17) Marine Transport / Shipping (46) Utilities (15) Electricity (5) Natural Gas (5) Water and Sewage (5)

Browse Key Performance Indicator examples by:

Functional Areas

Industries

Accounting (93)
- Accounting systems (23)
- Cash management (4)
- Control (1)
- Cost analysis (13)
- Planning and reporting (29)
- Transactions / Accounts payable / Accounts receivable (23)
Corporate Services (32)
- Administration / Office Support (11)
- Corporate Travel (3)
- Facilities / Property Management (10)
- Legal services (8)
CSR / Sustainability / Environmental Care (140)
- Corporate Social Responsibility (52)
- Environmental Care (88)
Finance (79)
- Asset / Portfolio management (23)
- Financial stability (9)
- Forecasts & Valuation (25)
- Liquidity (3)
- Profitability (19)
Governance, Compliance and Risk (86)
- Compliance and Audit Management (34)
- Governance (20)
- Risk Management (32)
Human Resources (329)
- Compensation and Benefits (47)
- Efficiency and Effectiveness (26)
- Recruitment (61)
- Retention (27)
- Service Delivery (29)
- Talent Development (54)
- Workforce (18)
- Working Environment (67)
Information Technology (438)
- Application Development (48)
- Enterprise Architecture (29)
- IT - General (35)
- IT - Security (107)
- Network Management (62)
- Service Management (156)
Knowledge and Innovation (165)
- Innovation (31)
- Knowledge Management (62)
- R & D (72)
Marketing & Communications (160)
- Advertising (20)
- Marketing (107)
- Public Relations (29)
N/A (661)
Online presence - eCommerce (148)
- eCommerce (35)
- Email marketing (19)
- Online advertising (17)
- Online publishing - Weblogs (8)
- Search Engine Optimisation (SEO) (15)
- Web Analytics (54)
Portfolio and Project Management (91)
- Benefits Realisation Management (5)
- Portfolio Management (40)
- Project Management (46)
Production & Quality Management (153)
- Maintenance (17)
- Production (92)
- Quality Management (44)
Sales and Customer Service (159)
- Customer Service (65)
- Sales (94)
Supply Chain, Procurement, Distribution (331)
- Contract Management (40)
- Inventory Management (64)
- Logistics / Distribution (116)
- Procurement / Purchasing (73)
- Supply Chain Management (38)

Agriculture (16)
- Crops (6)
- Forestry and Logging (4)
- Livestock, Hunting and Fishing (5)
Arts and Culture (5)
- Event Production and Promotion (1)
- Libraries and Archives (2)
- Museums (2)
Construction & Capital Works (4)
- Civil Engineering (0)
- Construction of Buildings (4)
Education & Training (18)
- Academic Education (14)
- Training and Other Education (4)
Financial Institutions (51)
- Banking, Mortgages and Credit (27)
- Insurance (12)
- Investments (11)
Government (48)
- Local Public Administration (14)
- Military, Security and Defence (0)
- State Public Administration (33)
Healthcare (21)
- Human Healthcare (16)
- Veterinary Activities (5)
Hospitality & Leisure (21)
- Food and Beverage Service (3)
- Gambling and Betting Activities (0)
- Hotel / Accommodation (18)
Infrastructure Operations (65)
- Airports (19)
- Ports (34)
- Railways (2)
- Roads (10)
Manufacturing (17)
Media (16)
- Broadcasting (TV and Radio) (8)
- Film and Music (8)
Non-profit / Non-governmental (11)
Other (0)
Postal and Courier Services (54)
Professional Services (14)
- Engineering (3)
- Legal Practice (3)
- Management Consultancy (7)
- Recruitment / Employment Activities (1)
Publishing (3)
Real estate / Property (5)
- Property Management (1)
- Real Estate Development (1)
- Real Estate Transactions (3)
Resources (69)
- Coal and Minerals Mining (9)
- Oil and Gas (10)
- Sustainability / Green energy (50)
Retail (20)
Sport Management (52)
- Coaching / Training (9)
- Sport Club Management (10)
- Sport Event Organisation (33)
Sports (132)
- American Football (10)
- Badminton (10)
- Baseball (29)
- Basketball (18)
- Cricket (10)
- Football / Soccer (15)
- Rugby (10)
- Tennis (29)
Telecommunications / Call Centre (28)
- Call Centre (18)
- Telecommunications (10)
Tourism (14)
- Tourism Activities (1)
- Travel Agency / Reservation Services (5)
Transportation (182)
- Airlines (88)
- Land Transport (Road & Rail) (29)
- Local Public Transport (17)
- Marine Transport / Shipping (46)
Utilities (15)
- Electricity (5)
- Natural Gas (5)
- Water and Sewage (5)

Performance Management Books

smartKPIs Performance Management IQ test

The statement:

"Achieve and maintain an average student service rating of at least 4.5/5.0 on our annual survey by 4-23-07."

is an example of


Mission Statement	Vision Statement
Goal	Objective
Target	SMART Objective
Critical Success Factor (CSF) / Value Driver	smartKPI / Key Result Indicator (KRI)
Metric / Performance Measure / Performance Indicator	Key Performance Indicator (KPI)
Initiative	Milestone

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