KPI examples contains a free online database of Key Performance Indicator (KPI) examples. Registered users can explore, bookmark and comment on thousands of documented Key Performance Indicators (KPIs), measures and metrics grouped by business functional area and industry.
Functional Areas Sub-categories Industries
Corporate Services
Administration / Office Support
KPI Record Indicator type Unit type
sK3031 Key Performance Indicator %
A4:   Letter:

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% Inbound call transferred to appropriate persons
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