Registered members of the www.smartKPIs.com community can now select their Key Performance Indicators (KPIs) from over 7000 performance measures documented and published in the online repository. The smartKPIs.com research team focused over the last few weeks on publishing examples from the utilities industry and the online presence – eCommerce functional area.
The functional areas with the highest number of KPI examples are:
- Information Technology (607)
- Human Resources (399)
- Supply Chain, Procurement, Distribution (386)
- Sales & Customer Service (273)
- Accounting (250)
- Finance (208)
The industries with the highest number of documented performance measures are:
- Government – Local (651)
- Government – State / Federal (591)
- Infrastructure Operations (282)
- Transportation (280)
- Utilities (272)
- Healthcare (256)
Example of a documented performance indicator: # Hours gas pipeline not operational.
smartKPIs Premium
The ‘gold standard‘ in KPI documentation is now available on smartkpis.com. At the core of smartKPIs Premium is a set of over 1,900 KPI examples preselected by the eab group’s research team as the most relevant for practice across functional areas and industries. These were thoroughly documented in over 30 fields, 3 times more than the standard used for most other KPIs.
Example of a performance measure that was documented for smartKPIs Premium section: $ Telecom subscriber acquisition cost.
Registered member experience on www.smartKPIs.com:
- Learn: To learn more about performance management and Key Performance Management visit the Resources section.
- Explore: To explore the library of KPI examples by navigating the functional area and industry directory, visit the Browse KPIs section.
- Customize: To build your customized KPI library by saving favorite examples for later use, visit the My KPIs section.
- Contribute: To propose a new example of KPI, visit the Submit KPIs section.
- Collaborate: To collaborate with other users and to discuss KPI examples, add comments on each KPI description page, ask questions on smartKPIs Answers, or contribute to the smartKPIs LinkedIn group.







