Posts Tagged ‘KPI example’
Monday, June 27th, 2011
June 27, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Project schedule performance and Project cost performance dominate the “Top 25 Project Management KPIs of 2010”. The report presents in detail KPIs such as: “# Earned man-hours”, “% Project resource utilization” and “% Project budget variance at project end”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Project Management KPIs of 2010” report provides insights in the state of Project Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, smartKPIs, Top 25 Project Management KPIs of 2010, Top KPIs, Top Project Management KPIs
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Measure, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Saturday, June 25th, 2011
smartKPIs.com Performance Architect update 37/2011
The end of June marks in Australia the end of the financial year, a time to evaluate the past 12 months and reconfirm the plans for the next 12 months. In terms of growth, smartKPIs.com figures speak for themselves:
- 6500 KPI examples documented;
- 1034 KPIs in Practice reports analyzed and cataloged;
- 410 Blog posts written;
- 40 Example of organizational objectives listed;
- 36 iKPI profiles developed;
- 21 Performance Panorama interviews published.
Enabling these results are thousands of hours our research team spent on researching and analysing tens of thousands of performance management resources. The insights gained as part of this work were captured in a series of premium products launched over the last few months:
- smartKPIs Premium, containing 1500 KPI examples documented in over 30 fields;
- The Top KPIs of 2010 series of research reports, with 17 launched so far outlining over 400 KPI examples, proved to be the most popular with members of the smartKPIs.com community in 2010;
- smartKPIs.com pre-populated templates, containing 24 products supporting the deployment of KPIs in organizations through scorecards, dashboard and entire performance management systems.
Over the year, members of the smartKPIs.com team travelled for research, conferences or workshop facilitation in Australia, England, Lebanon, Malaysia, Qatar, Romania, Scotland, UAE and Vietnam, reconfirming the commitment to learn from practice, integrate academic rigour/insights and deliver practical solutions.
(more…)
Tags: KPI, KPI example
Posted in Performance Architect update, smartKPIs.com | No Comments »
Friday, June 24th, 2011
|
|
|
Over the last 12 months, smartKPIs.com experienced tremendous growth, in terms of content, services offered, community members and customers.
To celebrate the End of Australian Financial Year (EOAFY), smartKPIs.com is pleased to announce a limited time sale for its suite of research reports and performance management templates.
20-50% off, 7 days only!
Highlights of the smartKPIs.com End of Financial Year Sale include:
smartKPIs Premium (12 months complete access to over 6500 KPI examples, 1500 of them documented in 30 fields) – Normally $183 – Now only $138!
Many new research reports and templates have been added over the last few weeks and are part of the sale.
For more details, visit reports
and templates pages.
Sale ends on 30 June 2011 and is restricted to the members of the smartKPIs.com community. |
Top KPIs of 2010
Price:
$25 USD
$19 USD |
Just released! With more than 220 KPI examples, Accounting is one of the main functional areas on smartKPIs.com Accounting has a long tradition in using KPIs, this making Accounting KPIs some…
|
|
Price:
$25 USD
$19 USD |
Just released! Customer Service is for most organizations a key internal capability that requires close monitoring due to its impact on the business overall. smartKPIs.com contains close…
|
|
Price:
$25 USD
$19 USD |
Just released! smartKPIs.com contains close to 200 Finance KPIs grouped by 5 subcategories: Asset / Portfolio Management, Financial Stability, Forecasts & Valuation, Liquidity and…
|
|
Price:
$25 USD
$19 USD |
Just released! With over 350 HR KPI examples, the HR functional area is the third largest based on the number of documented KPIs and one of the most visited. Navigating through such a…
|
|
Price:
$25 USD
$19 USD |
With more than 550 KPI examples, Information Technology (IT) represents a core functional area on smartKPIs.com. While measurement is usually easy, KPI selection is often a challange….
|
|
Price:
$25 USD
$19 USD |
Just released! Knowledge Management (KM) represents one of the core internal capabilities that can enhance organizational learning, knowledge development and generate competitive…
|
|
Price:
$25 USD
$19 USD |
Just released! Marketing is one of the more challanging functional areas for performance measurement intiatives, due to the variety of factors influencing outcomes. smartKPIs.com provides…
|
|
Price:
$25 USD
$19 USD |
Just released! Portfolio Management KPIs are essential for monitoring the health of organizational initiatives. smartKPIs.com provides a wide diversity of rofolio and Project Management…
|
|
Price:
$25 USD |
Launching soon! The use of KPIs in Project Management is essential, due to the high proportion of projects implemented below expectations. Actively monitoring project health at the initiation…
|
|
Price:
$25 USD |
Launching soon! Logistics and Distribution is a sub-category in the Supply Chain, Procurement, Distribution functional area on smartKPIs.com, the second most well represented in terms of…
|
|
Price:
$25 USD
$19 USD |
Research & Development (R&D) KPIs are essential for tracking the performance of R&D programs. smartKPIs.com contains over 75 R&D KPI examples, with many other secondary…
|
|
Price:
$25 USD
$19 USD |
Just released! With more than 150 Sales KPI examples, the Sales Functional Area is one of the most representative categories on smartKPIs.com. Selecting the right Sales KPI examples…
|
|
Pre-populated templates for HR
Price:
$99 USD
$79 USD |
The HR Scorecard is a ready-to-use tool, pre-populated with KPIs grouped by objectives and Balanced Scorecard perspectives. It illustrates the application of the Balanced Scorecard concept at…
|
|
Price:
$25 USD
$20 USD |
KPIs for HR Scorecard contains the complete collection of KPIs that pre-populate the HR Performance Scorecard, in complete smartKPIs.com documentation form, ensuring a proper and facile use of…
|
|
Price:
$99 USD
$79 USD |
The HR Dashboard is a ready-to-use instrument for managing and measuring the contribution of the Human Resources function to the overall organizational performance. The tool contains a…
|
|
Price:
$25 USD
$20 USD |
KPIs for HR Dashboard contains the complete collection of KPIs that pre-populate the HR Performance Dashboard, in complete smartKPIs.com documentation form, ensuring a proper and facile use…
|
|
Price:
$249 USD
$199 USD |
The HR Performance Management System Toolkit is a ready-to-use collection of pre-populated templates for managing performance of the HR department and monitoring its contribution to the overall…
|
|
|
Pre-populated templates for Call-Center
Price:
$99 USD
$79 USD |
The Call Center Scorecard is a ready-to-use tool, pre-populated with KPIs for the real estate industry, grouped by objectives and Balanced Scorecard perspectives. It illustrates the…
|
|
Price:
$25 USD
$20 USD |
KPIs for Call Center Scorecard contains the complete collection of KPIs that pre-populate the Call Center Performance Scorecard, in complete smartKPIs.com documentation form, ensuring a…
|
|
Price:
$99 USD
$79 USD |
The Sales Call Center Dashboard is a ready-to-use instrument for managing and measuring performance of Outbound Call Centers. The tool contains a repository of the most relevant and widely…
|
|
Price:
$25 USD
$20 USD |
KPIs for Sales Call Center Dashboard contains the complete collection of KPIs that pre-populate the Sales Call Center Performance Dashboard, in complete smartKPIs.com documentation form,…
|
|
Price:
$99 USD
$79 USD |
The Customer Service Call Center Dashboard is a ready-to-use instrument for managing and measuring performance of Inbound Call Centers. The tool contains a repository of the most relevant and…
|
|
Price:
$25 USD
$20 USD |
KPIs for Customer Service Call Center Dashboard contains the complete collection of KPIs that pre-populate the Customer Service Call Center Performance Dashboard, in complete smartKPIs.com…
|
|
Price:
$325 USD
$260 USD |
The Call Center Performance Management System Toolkit is a ready-to-use collection of pre-populated templates for managing performance of Call Centers. The toolkit provides the…
|
|
|
|
Tags: Call Center Performance System Toolkit, Call Center Scorecard, Customized KPI library, Database of KPIs, HR Dashboard, HR Scorecard, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, KPIs for Call Center Scorecard, KPIs for HR Scorecard, Library of KPIs, Metrics, Performance Measures, Top 25 Accounting KPIs of 2010, Top 25 Customer Service KPIs of 2010, Top 25 Finance KPIs of 2010, Top 25 HR KPIs of 2010, Top 25 Information Technology KPIs of 2010, Top 25 Knowledge Management KPIs of 2010, Top 25 Sales KPIs of 2010, Top KPIs, Top Sales KPIs
Posted in Uncategorized | No Comments »
Thursday, June 23rd, 2011
June 21, 2011, Melbourne, Australia – smartKPIs.com (www.smartkpis.com), the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Sales force effectiveness and Sales pipeline management KPIs dominate the ‘Top 25 Sales KPIs of 2010’ report. The report presents in detail KPIs such as: ‘% Sales growth in stores open at least 12 months’, ’% Closing ratio’, and ‘$ Revenue per successful call’, among other KPI examples reviewed by the smartKPIs.com research team. ‘Top KPIs of 2010’ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Sales KPIs of 2010” report provides insights in the state of Sales performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. With more than 150 KPI examples, Sales is one of the best covered functional areas on smartKPIs.com. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Sales KPIs of 2010, Top KPIs, Top Sales KPIs
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Performance Management, Report, smartKPIs.com | No Comments »
Tuesday, June 21st, 2011
June 21, 2011, Melbourne, Australia – smartKPIs.com (www.smartkpis.com), the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Planning and Quality Performance KPIs dominate the “Top 25 Portfolio Management KPIs of 2010” report. The report presents in detail KPIs such as: “# Projects per project manager”,”# Milestones per project plan”, and “$ Average project budget size”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Portfolio Management KPIs of 2010” report provides insights in the state of Portfolio Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Portfolio Management KPIs of 2010, Top KPIs, Top Portfolio Management KPIs
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Friday, June 17th, 2011
June 17, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Knowledge Database Management and Knowledge Sharing KPIs dominate the “Top 25 Kn
owledge Management KPIs of 2010” report. The report presents in detail KPIs such as: “# Age of documents in knowledge repository”, “% Employees that contribute to the knowledge base”, and “# Publications on the corporate intranet”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Knowledge Management KPIs of 2010” report provides insights in the state of Knowledge Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Knowledge Management KPIs of 2010, Top Knowledge Management KPIs, Top KPIs
Posted in Business Intelligence, Case Study, Customized KPI library, Events, KPI, Library of KPI examples, smartKPIs.com | No Comments »
Tuesday, June 14th, 2011
June 14, 2011, Melbourne, Australia – smartKPIs.com (www.smartKPIs.com), the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Efficiency and Effectiveness, Order lifecycle management and Complaints Management dominate the “Top 25 Customer Service KPIs of 2010”. The report presents in detail KPIs such as: % On-time delivery, # Time to rectify defects and % Customer complaints due to poor service or product quality, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Customer Service KPIs of 2010” report provides insights in the state of Customer Service performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Customer Service KPIs of 2010, Top Customer Service KPIs, Top KPIs
Posted in Events, KPI, Library of KPI examples, Performance Management, Performance Measurement, smartKPIs.com | No Comments »
Friday, June 3rd, 2011
June 3, 2011, Melbourne, Australia – smartKPIs.com (www.smartKPIs.com), the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Asset / Portfolio Management, Financial Stability, Forecasts & Valuation, Liquidity and Profitability dominate the “Top 25 Finance KPIs of 2010“. The report presents in detail KPIs such as: # Berry ration, # Labor multiplier and % Capital acquisition ratio, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Finance KPIs of 2010, Top Finance KPIs, Top KPIs
Posted in Events, KPI, KPIs in practice, Library of KPI examples, Performance Management, Performance Measurement, smartKPIs.com | No Comments »
Wednesday, June 1st, 2011
June 1, 2011, Melbourne, Australia – smartKPIs.com (www.smartKPIs.com), the world’s largest
source of thoroughly documented Key Performance Indicator (KPI) examples announces that Planning and Reporting, Transactions / Accounts Payable / Accounts Receivable dominate the “Top 25 Accounting KPIs of 2010“. The report presents in detail KPIs such as: $ Cost of goods sold (COGS), # Days in accounts receivable and % Billing accuracy, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world. (more…)
Tags: Customised KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Accounting KPIs of 2010, Top Accounting KPIs, Top KPIs
Posted in Events, KPI, KPIs in practice, Library of KPI examples, Performance Management, Performance Measurement, smartKPIs.com | No Comments »
Thursday, April 14th, 2011
April 14, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Research Efficiency and Patenting KPIs dominate the “Top 25 R&D KPIs of 2010“. The report presents in detail KPIs such as: $ Research & development costs, # Concept approval cycle time and % Development cost per new product, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
As more companies acknowledge the role of Research and Development (R&D) activities as a catalyst for differentiation and sustainable competitive advantage, optimizing R&D is a priority for many of them. In this context, KPIs are some of the more popular instruments used to drive the achievement of desired outcomes, across industries and functional areas. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. Out of the hundreds of R&D KPI examples in use today the research team at smartKPIs.com documented over 75 of them in the online database with the same name. Starting with this year, a selection of the most popular KPIs will be analysed in detail as part of an annual research report.
The “Top 25 R&D KPIs of 2010” report provides insights in the state of R&D performance measurement today by listing and analysing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010“ series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.
The “Top 25 R&D KPIs of 2010” report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by Research Efficiency and Patenting KPIs, with 10 KPI examples in the Top 25, some other KPIs listed in the report come from categories such as Research Funding, Budget Management, Talent management, Cooperation and Research Effectiveness:
- $ Research & development costs
- # Concept approval cycle time
- % Development cost per new product
- # Employees in R&D
- % R&D projects involving customers
“The Top 25 R&D KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how R&D KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization.” said Aurel Brudan, the Performance Architect of smartKPIs.com.
About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.
Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com
Tags: Customised KPI library, Database of KPIs, Key Performance Indicator, Key Performance Indicators, KPI, KPI example, Library of KPIs, Metrics, R&D KPIs, Top 25 R&D KPIs of 2010, Top KPIs
Posted in Events, KPI, KPIs in practice, Library of KPI examples, Performance Management, Performance Measurement, smartKPIs.com | No Comments »
Monday, April 4th, 2011
April 4, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Application Development and Network Management KPIs dominate the “Top 25 Information Technology KPIs of 2010″. The report presents in detail KPIs such as: % Defects removal efficiency, % Schedule adherence in software development and % Data network availability, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
While companies realize that Information Technology can be an important element of differentiation and creating sustainable competitive advantage, using performance measures for tracking and improving performance in Information Technology (IT) operations is a must for guiding the journey to attaining organizational excellence.
A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. There are today hundreds of IT KPI examples used by organizations from around the world. The research team at smartKPIs.com documented over 550 of them in the online database with the same name. Starting with this year, a selection of the most popular KPIs will be analysed in detail as part of an annual research report.
The “Top 25 Information Technology KPIs of 2010″ report provides insights in the state of IT performance measurement today by listing and analysing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010″ series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.
Structured around the Information Technology KPIs that in 2010 received the highest number of visits on smartKPIs.com, the “Top 25 Information Technology KPIs of 2010″ report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by Application Development, Network Management and IT – Security KPIs, it also contains KPI examples from categories such as Service Management, Enterprise Architecture and IT – General:
- % Defects removal efficiency
- % Schedule adherence in software development
- % Data network availability
- % SLAs in renegotiation
- # IT policy violations
“The Top 25 Information Technology KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Information Technology KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization.” said Aurel Brudan, the Performance Architect of smartKPIs.com.
About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.
Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com
Tags: Customised KPI library, Database of KPIs, Information Technology KPIs, IT KPIs, Key Performance Indicator, Key Performance Indicators, KPI, KPI example, Library of KPIs, Metrics, Top 25 Information Technology KPIs of 2010, Top KPIs
Posted in Events, KPI, KPIs in practice, Library of KPI examples, Performance Management, Performance Measurement, smartKPIs.com | No Comments »
![[no image]](http://www.smartkpis.com/libs/phpThumb/phpThumb.php?src=/photos/products/img-premium-ad-right-photo-47.jpg&wl=90)
![[no image]](http://www.smartkpis.com/libs/phpThumb/phpThumb.php?src=/photos/products/coperti-5-photo-13.jpg&wl=90)
![[no image]](http://www.smartkpis.com/libs/phpThumb/phpThumb.php?src=/photos/products/Cover-KPIs-for-Real-Estate-Agency-Scorecard-photo-39.jpg&wl=90)
![[no image]](http://www.smartkpis.com/libs/phpThumb/phpThumb.php?src=/photos/products/coperti-Call-Center-2-photo-50.jpg&wl=90)
![[no image]](http://www.smartkpis.com/libs/phpThumb/phpThumb.php?src=/photos/products/coperti-Call-Center-3-photo-51.jpg&wl=90)
![[no image]](http://www.smartkpis.com/libs/phpThumb/phpThumb.php?src=/photos/products/cover-HR-scorecard-photo-32.jpg&wl=90)
![[no image]](http://www.smartkpis.com/libs/phpThumb/phpThumb.php?src=/photos/products/smartKPIs-photo-41.com-performance-measurement-audit.jpg&wl=90)