Posts Tagged ‘Customised KPI library’

« Older Entries
Newer Entries »

Over 5700 Key Performance Indicator (KPI) examples on www.smartKPIs.com

Monday, December 20th, 2010

Registered members of the www.smartKPIs.com community can now select their Key Performance Indicators (KPIs) from over 5700 performance measures documented and published in the online repository. The team focused over the last few days on publishing examples from the Finance functional area. Examples from the Arts and Culture sector were also added.

The functional areas with the highest number of KPI examples are:

The industries with the highest number of documented performance measures are:

Example of a documented performance measure: # Turnaround time

smartKPIs Premium

The ‘gold standard‘ in KPI documentation is now available on smartkpis.com. At the core of smartKPIs Premium is a set of over 1,000 KPI examples preselected by the eab group’s research team as the most relevant for practice across functional areas and industries. These were thoroughly documented in over 30 fields, 3 times more than the standard used for most other KPIs.

Example of a performance measure that was documented for smartKPIs Premium section: # Employee satisfaction

Registered member experience on http://www.smartKPIs.com

  • Learn: To learn more about performance management and Key Performance Management visit the Resources section.
  • Explore: To explore the library of KPI examples by navigating the functional area and industry directory, visit the Browse KPIs section.
  • Customize: To build your customized KPI library by saving favorite examples for later use, visit the My KPIs section.
  • Contribute: To propose a new example of KPI, visit the Submit KPIs section.
  • Collaborate: To collaborate with other users and to discuss KPI examples, add comments on each KPI description page, ask questions on smartKPIs Answers, or contribute to the smartKPIs Forum.
registered members

Tags: , , , , , , , , , , ,
Posted in Balanced Scorecard, Customized KPI library, KPI, Library of KPI examples, Measure, Performance Management, Performance Measurement, smartKPIs.com | No Comments »

Over 5600 Key Performance Indicator (KPI) examples on www.smartKPIs.com

Thursday, December 16th, 2010

Registered members of the www.smartKPIs.com community can now select their Key Performance Indicators (KPIs) from over 5600 performance measures documented and published in the online repository. The team focused over the last few days on publishing examples from the Finance functional area. Examples from the Real Estate industry were also added.

The functional areas with the highest number of KPI examples are:

The industries with the highest number of documented performance measures are:

Example of a documented performance measure: % Cash flow return on investment (CFROI)

smartKPIs Premium

The ‘gold standard‘ in KPI documentation is now available on smartkpis.com. At the core of smartKPIs Premium is a set of over 1,000 KPI examples preselected by the eab group’s research team as the most relevant for practice across functional areas and industries. These were thoroughly documented in over 30 fields, 3 times more than the standard used for most other KPIs.

Example of a performance measure that was documented for smartKPIs Premium section: # Employee satisfaction

Registered member experience on http://www.smartKPIs.com

  • Learn: To learn more about performance management and Key Performance Management visit the Resources section.
  • Explore: To explore the library of KPI examples by navigating the functional area and industry directory, visit the Browse KPIs section.
  • Customize: To build your customized KPI library by saving favorite examples for later use, visit the My KPIs section.
  • Contribute: To propose a new example of KPI, visit the Submit KPIs section.
  • Collaborate: To collaborate with other users and to discuss KPI examples, add comments on each KPI description page, ask questions on smartKPIs Answers, or contribute to the smartKPIs Forum.
registered members

Tags: , , , , , , , , , , ,
Posted in Customized KPI library, KPI, Library of KPI examples, Measure, Performance Measurement, smartKPIs.com | No Comments »

Over 5500 Key Performance Indicator (KPI) examples on www.smartKPIs.com

Wednesday, December 15th, 2010

Registered members of the www.smartKPIs.com community can now select their Key Performance Indicators (KPIs) from over 5500 performance measures documented and published in the online repository. The team focused over the last few days on publishing examples from the Sales and Customer Service and the Information Technology functional areas. Examples from Government – State /Federal and Government – Local sectors were also added to the KPIs repository.

The functional areas with the highest number of KPI examples are:

The industries with the highest number of documented performance measures are:

Example of a documented performance measure: % Business disruptions caused by a lack of adequate IT capacity

smartKPIs Premium

The ‘gold standard‘ in KPI documentation is now available on smartkpis.com. At the core of smartKPIs Premium is a set of over 1,000 KPI examples preselected by the eab group’s research team as the most relevant for practice across functional areas and industries. These were thoroughly documented in over 30 fields, 3 times more than the standard used for most other KPIs.

Example of a performance measure that was documented for smartKPIs Premium section: # Employee satisfaction

Registered member experience on http://www.smartKPIs.com

  • Learn: To learn more about performance management and Key Performance Management visit the Resources section.
  • Explore: To explore the library of KPI examples by navigating the functional area and industry directory, visit the Browse KPIs section.
  • Customize: To build your customized KPI library by saving favorite examples for later use, visit the My KPIs section.
  • Contribute: To propose a new example of KPI, visit the Submit KPIs section.
  • Collaborate: To collaborate with other users and to discuss KPI examples, add comments on each KPI description page, ask questions on smartKPIs Answers, or contribute to the smartKPIs Forum.
registered members

Tags: , , , , , , , , , , ,
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Measure, Performance Management, Performance Measurement, smartKPIs.com | No Comments »

Over 5400 Key Performance Indicator (KPI) examples on www.smartKPIs.com

Monday, December 13th, 2010

Registered members of the www.smartKPIs.com community can now select their Key Performance Indicators (KPIs) from over 5400 performance measures documented and published in the online repository. The team focused over the last few days on publishing examples from the Supply Chain, Procurement, Distribution and the Information Technology functional areas. Examples from Government – State /Federal and Government – Local sectors were also added to the KPIs repository.

The functional areas with the highest number of KPI examples are:

The industries with the highest number of documented performance measures are:

Example of a documented performance measure: % Changes impacting core service time and SLA service hours

smartKPIs Premium

The ‘gold standard‘ in KPI documentation is now available on smartkpis.com. At the core of smartKPIs Premium is a set of over 1,000 KPI examples preselected by the eab group’s research team as the most relevant for practice across functional areas and industries. These were thoroughly documented in over 30 fields, 3 times more than the standard used for most other KPIs.

Example of a performance measure that was documented for smartKPIs Premium section: #Bid-to-cover ratio

Registered member experience on http://www.smartKPIs.com

  • Learn: To learn more about performance management and Key Performance Management visit the Resources section.
  • Explore: To explore the library of KPI examples by navigating the functional area and industry directory, visit the Browse KPIs section.
  • Customize: To build your customized KPI library by saving favorite examples for later use, visit the My KPIs section.
  • Contribute: To propose a new example of KPI, visit the Submit KPIs section.
  • Collaborate: To collaborate with other users and to discuss KPI examples, add comments on each KPI description page, ask questions on smartKPIs Answers, or contribute to the smartKPIs Forum.
registered members

Tags: , , , , , , , , ,
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Measure, Performance Management, Performance Measurement, smartKPIs.com | No Comments »

The value of pre-built Performance Dashboard solutions

Tuesday, November 23rd, 2010

A recent Aberdeen Report, released in October 2010, looks into the strategies and tactics used by companies in order to forge stronger linkages between execution and corporate strategy using performance dashboards.

A particular part of the research investigates the overall performance and capabilities of organizations that are using pre-built dashboard solutions by comparing them with organizations that chose to build their own custom dashboards, either using a development kit or build it from the ground.

A pre-built dashboard solution is defined for the purpose of the research as ‘dashboards that are purchased with specific industry or line of business Key Performance Indicators (KPIs) already built-in’. Examples of such pre-built solutions can include performance dashboards from a wide range of functional areas and industries such as Human Resources, Retail or Real Estate Development.

Pre-built dashboard solutions as described in the report can be implemented in many ways, including traditional on premise deployment or using Software as a Service (SaaS) approach.

Key report findings

One of the main findings of the study is that pre-built dashboard solutions are much faster to be deployed within organizations than other custom made solutions. In average an organization that uses a pre-built dashboard solution was able to deploy their first dashboard project in 51 days, 60% of the time required by organizations that were using custom dashboard solutions, which needed 88 days in average for implementation, as shown in the graph below.

Source: Aberdeen Group, 2010

A key benefit of pre-built dashboards is that they enable rapid deployment through modification. As the Aberdeen Report (2010) shows, the time needed to modify a dashboard pre-built solutions is in average only half from the time needed to bring changes to a custom developed dashboard solution.

Source: Aberdeen Group, 2010

Another advantage of pre-built dashboard solutions is that they allow customization and tailoring according with the organizational own needs. The research results show that companies using pre-built dashboard solutions are 45% more likely to have dashboards that can be tailored within the organization cutting time and saving money for the business.

Source: Aberdeen Group, 2010

Despite the fact that many would thing that organizations choosing to implement pre-built dashboard solutions don’t have the necessary business intelligence to implement such solutions by their own, and thus prefer a hands off approach, the Aberdeen Group (2010) report presents a totally different situations. According with the study, organizations that pursue pre-built dashboard solutions ‘are twice as likely as other organizations to possess a Business Intelligence Competency Center (40% to 19%)’

Additionally, as the report shows, these organizations have a clearer understanding of the organizational performance culture both in terms of aligning Key Performance Indicators used at the operational level with the strategic objectives from the corporate level, and understanding of the strategy execution process overall.

Source: Aberdeen Group, 2010

Key benefits of pre-built performance dashboard solutions

  • Pre-built dashboards enable a faster deployment process;
  • Are easily adaptable to rapid change and modification;
  • Are more likely to be customized from inside the company through configuration, not coding;
  • Pre-built dashboard solutions are often coming with “out-of-the-box” functionality, such as relevant Key Performance Indicators, pre-built reports and visualization solutions.

Key recommendations

Despite the fact that pre-built dashboard solutions are fast to implement, adaptable to change and easily to customize a certain amount of effort needs to be allocated in order to integrate them with other enterprise systems as well as configure them to the organization specific needs. Some of the things that need to be taking into account are:

  • As pre-built solutions are likely to include a broader range of Key Performance Indicators and reports that the business actually needs, they need to be mapped and configured to best serve the functionality required by the business;
  • The implementation of pre-built dashboard solution might require defining new Key Performance Indicators and creating new reports or modifying existing ones in order to best translate organization’s strategic direction;
  • Security controls and privileges must be set in place and data custodians must be named for each KPI.

References

Tags: , , , , , , , , , , ,
Posted in Balanced Scorecard, Performance Management | No Comments »

Over 5300 Key Performance Indicator (KPI) examples on www.smartKPIs.com

Monday, November 8th, 2010

Registered members of the www.smartKPIs.com community can now select their Key Performance Indicators (KPIs) from over 5300 performance measures documented and published in the online repository. The team focused over the last few days on publishing examples from the Agriculture sector and the Finance functional area. Examples from Government – State /Federal and Government – Local  sectors were also added to the KPIs repository.

The functional areas with the highest number of KPI examples are:

The industries with the highest number of documented performance measures are:

Example of a documented performance measure: # Feed conversion ratio

smartKPIs Premium

The ‘gold standard‘ in KPI documentation is now available on smartkpis.com. At the core of smartKPIs Premium is a set of over 1,000 KPI examples preselected by the eab group’s research team as the most relevant for practice across functional areas and industries. These were thoroughly documented in over 30 fields, 3 times more than the standard used for most other KPIs.

Example of a performance measure that was documented for smartKPIs Premium section: $ Economic value added (EVA TM)

Registered member experience on http://www.smartKPIs.com

  • Learn: To learn more about performance management and Key Performance Management visit the Resources section.
  • Explore: To explore the library of KPI examples by navigating the functional area and industry directory, visit the Browse KPIs section.
  • Customize: To build your customized KPI library by saving favorite examples for later use, visit the My KPIs section.
  • Contribute: To propose a new example of KPI, visit the Submit KPIs section.
  • Collaborate: To collaborate with other users and to discuss KPI examples, add comments on each KPI description page, ask questions on smartKPIs Answers, or contribute to the smartKPIs Forum.
registered members

Tags: , , , , , , , ,
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Measure, Performance Measurement, smartKPIs.com | No Comments »

Over 5200 Key Performance Indicator (KPI) examples on www.smartKPIs.com

Wednesday, November 3rd, 2010

Registered members of the www.smartKPIs.com community can now select their Key Performance Indicators (KPIs) from over 5200 performance measures documented and published in the online repository. The team focused over the last few days on publishing examples from the Accounting, Portfolio and Project Management and CSR / Sustainability / Environmental Care functional areas. Examples from Financial Institutions and Agriculture sectors were also added to the KPIs repository.

The functional areas with the highest number of KPI examples are:

The industries with the highest number of documented performance measures are:

Example of a documented performance measure: % Cost to income ratio

smartKPIs Premium

The “gold standard” in KPI documentation is now available on smartkpis.com. At the core of smartKPIs Premium is a set of over 1,000 KPI examples preselected by the eab group’s research team as the most relevant for practice across functional areas and industries. These were thoroughly documented in over 30 fields, 3 times more than the standard used for most other KPIs.

Example of a performance measure that was documented for smartKPIs Premium section: # Inventory to sales ratio (ISR)

Registered member experience on http://www.smartKPIs.com

  • Learn: To learn more about performance management and Key Performance Management visit the Resources section.
  • Explore: To explore the library of KPI examples by navigating the functional area and industry directory, visit the Browse KPIs section.
  • Customize: To build your customized KPI library by saving favorite examples for later use, visit the My KPIs section.
  • Contribute: To propose a new example of KPI, visit the Submit KPIs section.
  • Collaborate: To collaborate with other users and to discuss KPI examples, add comments on each KPI description page, ask questions on smartKPIs Answers, or contribute to the smartKPIs Forum.
registered members

Tags: , , , , , , , , ,
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Measure, Performance Measurement, smartKPIs.com | No Comments »

smartKPIs.com Premium – The ‘gold standard’ in KPI documentation

Thursday, October 28th, 2010

Melbourne, Australia, 28 Oct 2010 – eab group is pleased to announce the launch of smartKPIs Premium, the most comprehensive and well documented selection of Key Performance Indicator (KPI) examples in the world.

smartKPIs.com Premium is available online in the Premium services section of the www.smartKPIs.com platform. It consists of over 1,000 KPI examples preselected by the eab group’s research team as the most relevant for practice across functional areas and industries. They were thoroughly documented in over 30 fields, 10 times more than the number of fields used by most other lists of KPI examples.

While the popularity of KPIs used to guide performance management decisions at strategic, operational and individual level continues to grow, one major issue in their successful deployment is the level of documentation. Simply listing the name of a KPI without thoroughly documenting it hinders its proper understanding and oftentimes generates communication issues. Thoroughly documenting KPIs in a standardised template has become a key success factor in working with KPIs. However, due to time pressures and lack of structure or clarity, oftentimes this step is skipped in the process of establishing KPIs within organisations.

smartKPIs.com Premium comes to address this issue by providing a structured template as well as the complete documentation of the fields for the most common KPIs used by businesses. Available both online and in PDF format, these documented KPIs can be adjusted and customised offline to match the specifics of each organisation. The benefit is the readily available template and documented fields that make the customisation much easier compared to starting with a blank page.

smartKPIs.com Premium was developed by a team of experienced researchers and practitioners specialised in organisational performance management and with a wide range of skill sets across business disciplines. It complements the existing database of KPIs available on www.smartKPIs.com which contains over 5,000 KPI examples grouped in a taxonomy of 14 business functional areas, as well as 24 industries that can be accessed by browsing or searching relevant topics.

“Many members of the smartKPIs.com online community asked for more details on the documentation page of each KPI example, possibility to export the data in a print friendly format and the approval to use the data for commercial purposes. smartKPIs Premium responds to these suggestions.” said Aurel Brudan, founder and director of eab group. “A yearly subscription is charged for accessing the smartKPIs Premium, however access to the database of 5,000 KPI examples and 1,000 examples of performance reports remains free.”

Features and Pricing


About eab group

eab group is an innovative research driven provider of integrated performance management solutions, assisting organisations to achieve results by architecting performance. Our expertise in strategy, organisational performance management, business intelligence and project management helps clients in sustainably delivering value for their stakeholders. Our services include consulting, training, research, technology and building online communities, such as www.smartKPIs.com. For more details, visit http://www.eabgroup.com.au

Tags: , , , , , , , ,
Posted in Events, Library of KPI examples, Performance Measurement, smartKPIs.com | No Comments »

Over 5100 Key Performance Indicator (KPI) examples on www.smartKPIs.com

Friday, October 22nd, 2010

Registered members of the www.smartKPIs.com community can now select their Key Performance Indicators (KPIs) from over 5100 performance measures documented and published in the online repository. The team focused over the last few days on publishing examples from the Information Technology, Supply Chain, Procurement & Distribution and Knowledge and Innovation functional areas. Examples from  Government -State/Federal and Government – Local sectors were also added to the KPIs repository.

The functional areas with the highest number of KPI examples are:

The industries with the highest number of documented performance measures are:

Example of a documented performance measure: % Performance appraisals completed on time

Registered member experience on http://www.smartKPIs.com

  • Learn: To learn more about performance management and Key Performance Management visit the Resources section.
  • Explore: To explore the library of KPI examples by navigating the functional area and industry directory, visit the Browse KPIs section.
  • Customize: To build your customized KPI library by saving favorite examples for later use, visit the My KPIs section.
  • Contribute: To propose a new example of KPI, visit the Submit KPIs section.
  • Collaborate: To collaborate with other users and to discuss KPI examples, add comments on each KPI description page, ask questions on smartKPIs Answers, or contribute to the smartKPIs Forum.
registered members

Tags: , , , , , , ,
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Measure, Performance Measurement, smartKPIs.com | No Comments »

Gender diversity policy – an Australian banking industry perspective

Monday, October 18th, 2010

Source: ANZ, 2008

According with a recent article published in several high rated Australian newspapers, „ the days of the bank boardrooms being the domain solely of suits and ties could soon be at an end” (Johnston and Bibby, 2010).

This comes as a result of several banks such as Westpac and Commonwealth Bank who announced new policies to dramatically boost the number of women in management roles.

According to Westpac management, the bank had put in place a gender target to double the number of women in management positions to 40% in the next 4 years. The KPI used to monitor the results of this initiative is % Managers who are women. It can be found in the KPIs examples from the Human Resources Functional Area section of www.smartkpis.com.

The new targets come mostly as a response to the new ASX guidelines which are about to come in force in January, though as several studies and reports already proved, gender diversity can boost a company’s performance (Smith et al, 2005; Manpower, 2008), and thus should be a standard strategy to be adopted and followed by most of the companies.

Several companies like the ANZ Bank, already recognized this necessity of promoting more women in management positions. Currently, they are well on their way, running programs to boost the corporate gender diversity. According with the ANZ (2010) corporate responsibility policy:

• Organizations who are employers of choice for women have access to a larger talent pool;

• Are better positioned to represent the needs of customers and communities;

• Understand the link between a higher proportion of women in top management and increased profitability;

• „Gender diversity is an important characteristic of companies with excellent financial performance and developing women managers and leveraging that talent by giving them a seat at the decision making table is smart business.” (ANZ, 2008)

Though, a number of governmental official voices, among which Marie Steel, the acting director of the federal government’s Equal Opportunity for Women in Workplace Agency, already questioned how the 40% target will be achieved in such a short period of time, the initiatives seems to be an achievable one.

A recent survey among the Australian corporations shows that the banking sector is the best positioned to boost their gender diversity, with 13% of women employed in management position compared with just 8% for the country general.

Though the initiative is laudable, as Johnston and Bibby (2010) in their article acknowledge, there is a lot of terrain to cover, especially when comparing with high achievers like Sweden or Norway.

References

ANZ (2008), ANZ’z approach to advancing women in the workplace, Corporate Responsability – Gender, available at http://anz.com/resources/5/8/58755080402e27ca8188ab68c54970db/EOWA-booklet.pdf?CACHEID=5a9ac900402e2750b0bef72c5b851de3, (accessed 12 October, 2010)

ANZ (2010), Corporate responsability – Gender, available at http://anz.com/about-us/corporate-responsibility/employees/diversity-culture/diversity/gender/, (accessed 12 October 2010)

Jonston, E. and Bibby, P. (2010), Westpac adopts gender target, available at http://www.theage.com.au/business/westpac-adopts-gender-target-20101011-16g41.html (accessed 12 October, 2010)

Manpower (2008), 2008 Women in Management Survey, available at http://www.manpower.com.tw/pdf/2008_Women_in_Management_Survey_en.pdf , (accessed 12 October, 2010)

Smith, N.; Smith, V. And Verner, M. (2005), Do women in Top Management affect firm performance? A panel study of 2500 Danish Firms, available at http://ftp.iza.org/dp1708.pdf , (accessed 12 October 2010)

Tags: , , , , , , , ,
Posted in Library of KPI examples, Performance Management, Performance Measurement, Targets, smartKPIs.com | No Comments »

Over 1000 Key Performance Indicators (KPI) in practice reports on smartkpis.com

Tuesday, September 28th, 2010

www.smartKPIs.com registered members can now learn about how companies use Key Performance Indicators (KPIs) to monitor their performance by reviewing over 1000 KPIs in practice reports documented and published in the online repository. The smartKPIs.com team focused in the last month on publishing reports from the Resources  and Financial Institutions industry. KPIs in practice reports specific to the Manufacturing, Utilities and Telecommunication industries were also added to the database.

The KPIs in practice repository now contains reports from over 125 countries, as diverse as Jordan, Japan, New Zealand, Romania, Singapore, Mauritius or Bermuda. The countries with the highest number of KPIs in practice reports are:

The industries with the highest number of documented performance measures are:

Example of a documented KPIs in practice report: Richmond Public Schools

KPIs in Practice user experience on http://www.smartKPIs.com

Tags: , , , , , , ,
Posted in KPIs in practice, Performance Management, Performance Measurement, smartKPIs.com | No Comments »

« Older Entries
Newer Entries »

Featured products

[no image]
$39 USD
 
[no image]
$249 USD
 
[no image]
$35 USD
 
[no image]
$99 USD
 
[no image]
$289 USD
 
[no image]
$999 USD
 
[no image]
$99 USD
 
[no image]
$1800 USD