Archive for the ‘KPI’ Category
Tuesday, August 30th, 2011
August 29, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Financial results and Transaction parameters KPIs dominate the “Top 25 Real Estate Transactions KPIs of 2010”. The report presents in detail KPIs such as: “# Apartment size”, “# Price-to-rent ratio” and “% Capitalization rate”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Real Estate Transactions KPIs of 2010” report provides insights in the state of public service performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich dataset, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Real Estate Transactions KPIs of 2010, Top KPIs, Top Real Estate Transactions KPIs
Posted in KPI, KPIs in practice, Library of KPI examples, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Friday, August 26th, 2011
August 29, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Financial results and Transaction parameters KPIs dominate the “Top 25 Real Estate Transactions KPIs of 2010”. The report presents in detail KPIs such as: “# Apartment size”, “# Price-to-rent ratio” and “% Capitalization rate”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Real Estate Transactions KPIs of 2010” report provides insights in the state of public service performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich dataset, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 State Government KPIs of 2010, Top KPIs, Top State Government KPIs
Posted in KPI, KPIs in practice, Library of KPI examples, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Friday, August 26th, 2011
The Economist analyzed in a recent article which economies have fared best and worst during the global financial crisis. The article highlights that the real GDP is no longer the best measure for comparing output, because of demographic changes. Canada, like the United States, has a fast-growing population, whereas the number of Germans and Japanese has started to shrink (The Economist, 2011).
The Economist considers the Real GDP per head to be a better measure in order to offer an accurate comparison among worldwide economies’ performance.
Reference
The Economist (2011), Deep freeze, available at: http://www.economist.com/blogs/dailychart/2011/08/gdp-recovery-recession (accessed 23 August 2011)
Tags: economies, GDP, GDP per person, global financial crisis, real GDP, The Economist
Posted in KPI, KPIs in practice, Measure | No Comments »
Thursday, August 25th, 2011
August 25, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Academic performance and Student experience KPIs dominate the “Top 25 Academic Education KPIs of 2010”. The report presents in detail KPIs such as: “% Attendance rate per course”, “% Drop-out rate” and “# National examination score”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Academic Education KPIs of 2010” report provides insights in the state of Academic Education performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Academic Education KPIs of 2010, Top KPIs
Posted in KPI, KPIs in practice, Library of KPI examples, Measure, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Wednesday, August 24th, 2011
August 25, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Revenue and Positioning KPIs dominate the “Top 25 Business Consulting KPIs of 2010”. The report presents in detail KPIs such as: “% Realization rate”, “# Labor multiplier” and “% Chargeable ratio”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Business Consulting KPIs of 2010” report provides insights in the state of Business Consulting performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Business Consulting KPIs of 2010, Top Business Consulting KPIs, Top KPIs
Posted in Business Intelligence, Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Measure, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Tuesday, August 23rd, 2011
August 24, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Occupancy and Service KPIs dominate the “Top 25 Restaurant KPIs of 2010”. The report presents in detail KPIs such as: “$ Revenue per available seat hour (RevPASH)”, “% Canceled reservations” and “# Complaints per restaurant order”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Restaurant KPIs of 2010” report provides insights in the state of restaurant performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Restaurant KPIs of 2010, Top KPIs, Top Restaurant KPIs
Posted in Events, KPI, KPIs in practice, Library of KPI examples, Measure, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Monday, August 15th, 2011
One of the most comprehensive means of measuring and monitoring healthcare outcomes, quality, access, efficiency, and equity in the United States was designed in 2006 and updated in 2008, known as the National Scorecard on U.S. Health System Performance.
The scorecard contains 37 core Key Performance Indicators grouped in five dimensions of health system performance: healthy lives, quality, access, efficiency, and equity. U.S. average performance is compared with benchmarks drawn from the top 10 percent of U.S. states, regions, health plans, hospitals, or other providers or top-performing countries (The Commonwealth Fund Commission on a High Performance Health System, 2008).
Source: The Commonwealth Fund Commission on a High Performance Health System (2008)
In 2011, The Commonwealth Fund published a new national scorecard dedicated to Child Health System: The State Scorecard on Child Health System Performance, 2011, that examines states’ performance on 20 key indicators of children’s health care access, affordability of care, prevention and treatment, the potential to lead healthy lives, and health system equity. (more…)
Tags: benchmarks, health system, Healthcare KPI examples, healthcare kpis, national scorecard, Scorecard, Securing a Healthy Future: The Commonwealth Fund State Scorecard on Child Health System Performance, The Commonwealth Fund Commission on a High Performance Health System
Posted in Balanced Scorecard, Case Study, KPI, KPIs in practice | No Comments »
Friday, August 12th, 2011
August 12, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that “Diagnosis and Treatment” and “Workload and Productivity” KPIs dominate the “Top 25 Healthcare KPIs of 2010”. The report presents in detail KPIs such as: “% Hospital bed occupancy rate”, “# Average daily census” and “# Hospital-acquired infections”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Healthcare KPIs of 2010” report provides insights in the state of Healthcare performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.
(more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Healthcare KPIs of 2010, Top Healthcare KPIs, Top KPIs
Posted in Business Intelligence, KPI, KPIs in practice, Measure, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Tuesday, August 9th, 2011
Photo source: http://somnulescu.com
Fact: businesses are concerned to measure their success in social media. The question is how they can do it. So, how important is to have hundreds or thousands of “likes” if these “likes” fail to engage beyond their initial subscription? So, social media ROI should be based on “interaction and engagement” as primary goal, could be increase sales, share of voice, brand sentiment and many other things but, it’s also important to measure, monitor and compare with other investments in order to be sure that your money is spent wisely.
(more…)
Tags: 10 KPIs for social media ROI, KPIs in social media, social media ROI, success in social media
Posted in KPI, KPIs in practice, Library of KPI examples, Measure, Performance Management, Performance Measurement, smartKPIs.com | No Comments »
Saturday, August 6th, 2011
smartKPIs.com Performance Architect update 43/2011
Selecting KPIs is a process which seems simple, yet is inherently complex, due to the interdependencies involved. Here are 15 things to consider before embarking on this journey.
- Review existing internal reports and support documents at the beginning of the KPI selection exercise. These may include previous business / strategy plans, annual reports, performance reports and other documentation that relates to performance management, measurement and benchmarking.
- Use external lists of examples and other secondary documentation to inform and support KPI selection. It is always a good idea to begin a journey having the end in mind. Reviewing KPI examples used in the industry or functional area, by competitors or other organizations provides context around what is in used in practice by others and improves understanding around the desired output.
- Engage internal stakeholders in the process of KPI selection through interactive workshops. KPI selection is not a desk exercise. It is an opportunity to communicate and learn, hence an open discussion in a workshop format is a better approach for enabling not only KPI selection, but also understanding and ownership.
- Calibrate KPI selection around business objectives and value drivers. KPIs are not used in isolation. They are just one component of the value creation chain and of the performance management system. A simple way to position them is al links between business objectives and related organizational initiatives.
- Select KPIs based on the realities of organizational activity and environment. Each organization is different, operating in different environments, with different guiding principles. Hence the KPIs used need to reflect the specifics of each organization first and industry/functional area characteristics second.
- Maintain a centralized catalogue of KPIs for the entire organization. Structuring KPI documentation in a central repository facilitates their understanding and usage in a similar way across the organization, growing the know-how and facilitating KPI selection and usage on an ongoing basis.
- Understand the difference between input, process, output and outcome KPIs. This value creation sequence is essential in facilitating the understanding of KPIs in the context of the value added by the process/activity they are related to. It is an essential mapping technique that facilitates KPI selection.
- Don’t hesitate in changing KPIs in scorecards and dashboards. KPIs should reflect activity and activity should adapt to a changing environment. The use of KPIs should be fluid and flexible, reflecting the change in business priorities as a result of the change in the operating environment.
- Review KPI relevance regularly. If new KPIs are required, they can be established at any time. An essential aspect of double loop learning. Using KPIs is not only about achieving set targets and objectives, but also about ensuring the objectives and targets were the right ones to be set in the first place and the KPIs used to track their achievement were the appropriate ones.
- KPI selection and target setting should be done in accordance with organizational maturity and direction. There is no one size fits all approach when it comes to using KPIs. As strategies vary from one organization to another, the use of KPIs also varies.
- Project milestones are not KPIs. Understanding the difference between what is and what is not a KPI is a prerequisite of successful KPI selection.
- Targets are not KPIs. Understanding the anatomy of a KPI is essential in KPI selection and usage.
- Some things are not worth measuring. For example measuring love might not be such a good idea. Not everything that can be measured should be measured with KPIs.
- Some things are too difficult to measure. For example cuteness. The “measuring everything that moves’ mentality should be avoided.
- Eliminate or replace inactive KPIs with simpler, yet measurable ones. Using some KPIs may have seemed a good idea at the time of their selection, however if measuring them proves to be too costly or time consuming, they should be replaced. An active KPI is better than an inactive KPI.
Aurel Brudan
Performance Architect,
www.smartKPIs.com
Tags: KPI selection, selecting KPIs
Posted in KPI, Library of KPI examples, Performance Architect update, Performance Management, Performance Measurement, smartKPIs.com | No Comments »
Wednesday, August 3rd, 2011
August 4, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Sales Performance and Sales Management dominate the “Top 25 Retail KPIs of 2010”. The report presents in detail KPIs such as: “# Inventory to sales ratio (ISR)”, “% Same store sales growth” and “$ Sales per unit area”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Retail KPIs of 2010” report provides insights in the state of Retail performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Best KPI, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Metrics, Performance Measures, retail KPIs, Top 25 Retail KPIs of 2010, Top KPIs, Top Retail KPIs
Posted in Customized KPI library, KPI, Measure, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
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