Archive for the ‘KPIs in practice’ Category
Friday, August 12th, 2011
August 12, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that “Diagnosis and Treatment” and “Workload and Productivity” KPIs dominate the “Top 25 Healthcare KPIs of 2010”. The report presents in detail KPIs such as: “% Hospital bed occupancy rate”, “# Average daily census” and “# Hospital-acquired infections”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Healthcare KPIs of 2010” report provides insights in the state of Healthcare performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.
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Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Healthcare KPIs of 2010, Top Healthcare KPIs, Top KPIs
Posted in Business Intelligence, KPI, KPIs in practice, Measure, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Tuesday, August 9th, 2011
Photo source: http://somnulescu.com
Fact: businesses are concerned to measure their success in social media. The question is how they can do it. So, how important is to have hundreds or thousands of “likes” if these “likes” fail to engage beyond their initial subscription? So, social media ROI should be based on “interaction and engagement” as primary goal, could be increase sales, share of voice, brand sentiment and many other things but, it’s also important to measure, monitor and compare with other investments in order to be sure that your money is spent wisely.
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Tags: 10 KPIs for social media ROI, KPIs in social media, social media ROI, success in social media
Posted in KPI, KPIs in practice, Library of KPI examples, Measure, Performance Management, Performance Measurement, smartKPIs.com | No Comments »
Tuesday, July 5th, 2011
MetroGIS represents a regional geographic information system initiative serving Minnesota metropolitan area, with a strong orientation towards performance measurement and a transparent and accountable approach regarding its stakeholders.
The performance measurement plan updated in September 2009 starts with stating the MetroGIS Purpose / Mission: “The mission of MetroGIS is expanded stakeholders’ capacity to address shared geographic information technology needs, through a collaboration of organizations that serve the Twin Cities Metropolitan Area” (MetroGIS, 2009).
Further on, the MetroGIS performance measurement plan presents a set of performance measures grouped by stakeholders:
Source: MetroGIS (2009)
MetroGIS represents an example of how KPIs and performance measures can be applied in practice, establishing a performance measurement framework. For more details, visit MetroGIS annual reports, deliverables and outcomes.
Reference
MetroGIS (2009), MetroGIS Performance Measurement Plan Update, available at: http://www.metrogis.org/benefits/perf_measure/2009_perfmeas_rept.pdf (accessed 5 July 2011)
Tags: Accountability, annual reports, deliverables, MetroGIS, Mission, outcomes, performance, performance plan, Stakeholders
Posted in Case Study, KPIs in practice, Measure, Performance Management, Performance Measurement | No Comments »
Friday, July 1st, 2011
The University of Technology Sydney (UTS) implemented the Key Performance Indicator (KPI) Framework, in order to support management decision making process, by providing informative insights for the Council, the Executive and senior management.
The framework incorporates 22 university-wide KPIs over five interdependent performance domains:
- Reputation;
- Learning and teaching;
- Research performance and standing;
- University environment and engagement;
- Organisational sustainability and capability (University of Technology Sydney, 2009).
These five domains map the strategic plan:
Source: The University of Technology Sydney (2009)
The performance is evaluated against these KPIs twice a year, being benchmarked internally against past trends and annual targets, or externally against the Australian Technology Network.
The University of Technology Sydney (UTS) is an example of an organization using KPIs and performance measures in practice for establishing a KPI framework. To view more performance reports, visit KPIs in practice section from smartKPIs.com, containing a free online catalogue of reports that illustrate the use of performance measures in practice by organizations from around the world (smartKPIs.com, 2011).
References
The University of Technology Sydney (2009), Key Performance Indicators, available at: http://www.pqu.uts.edu.au/tracking-performance/key-performance-indicators.html (accessed 30 June 2011)
smartKPIs.com (2011), KPIs in practice – University of Technology Sydney, available at: http://www.smartkpis.com/kpi_examples_in_practice/university-of-technology-sydney-performance-report-any-industry-1267.html (accessed 1 July 2011)
Tags: academic performance, Education KPIs, University KPIs, University of Technology Sydney
Posted in Case Study, KPI, KPIs in practice, Library of KPI examples, Measure, Performance Management, Performance Measurement, smartKPIs.com | No Comments »
Wednesday, June 29th, 2011
June 29, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Cost performance and Material handling KPIs dominate the “Top 25 Logistics and Distribution KPIs of 2010” report. The report presents in detail KPIs such as: “% On-time delivery”, “# Warehouse storage space”, and “$ Fuel cost”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Logistics and Distribution KPIs of 2010” report provides insights in the state of Logistics and Distribution performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Logistics and Distribution KPIs of 2010, Top KPIs, Top Logistics and Distribution KPIs
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Monday, June 27th, 2011
June 27, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Project schedule performance and Project cost performance dominate the “Top 25 Project Management KPIs of 2010”. The report presents in detail KPIs such as: “# Earned man-hours”, “% Project resource utilization” and “% Project budget variance at project end”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Project Management KPIs of 2010” report provides insights in the state of Project Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, smartKPIs, Top 25 Project Management KPIs of 2010, Top KPIs, Top Project Management KPIs
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Measure, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Thursday, June 23rd, 2011
June 21, 2011, Melbourne, Australia – smartKPIs.com (www.smartkpis.com), the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Sales force effectiveness and Sales pipeline management KPIs dominate the ‘Top 25 Sales KPIs of 2010’ report. The report presents in detail KPIs such as: ‘% Sales growth in stores open at least 12 months’, ’% Closing ratio’, and ‘$ Revenue per successful call’, among other KPI examples reviewed by the smartKPIs.com research team. ‘Top KPIs of 2010’ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Sales KPIs of 2010” report provides insights in the state of Sales performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. With more than 150 KPI examples, Sales is one of the best covered functional areas on smartKPIs.com. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Sales KPIs of 2010, Top KPIs, Top Sales KPIs
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Performance Management, Report, smartKPIs.com | No Comments »
Tuesday, June 21st, 2011
June 21, 2011, Melbourne, Australia – smartKPIs.com (www.smartkpis.com), the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Planning and Quality Performance KPIs dominate the “Top 25 Portfolio Management KPIs of 2010” report. The report presents in detail KPIs such as: “# Projects per project manager”,”# Milestones per project plan”, and “$ Average project budget size”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Portfolio Management KPIs of 2010” report provides insights in the state of Portfolio Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Portfolio Management KPIs of 2010, Top KPIs, Top Portfolio Management KPIs
Posted in Customized KPI library, KPI, KPIs in practice, Library of KPI examples, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
Tuesday, June 7th, 2011
Metso, a global provider of industrial machinery, presents its performance results of 2010 under the Financials section on its website, a truly impressive display of performance communication good practice. The section is well structured with Financial Targets, Key Drivers for Performance, Quarterly and Annual Figures and Calculation of Key Figures content available.
The long-term financial targets focus on Growth, Profitability, Cash Flow, Capital Structure and Dividend Policy. The 2010 performance results reveal that the company exceeded the targets in Growth and Profitability through an 11% of increase in net sales and improved EBITA by 23%. However, it failed to fulfill the Annual Cash Conversion target of 100%.
In terms of performance of business lines, Metso identifies several key drivers for performance:
Source: Metso (2011)
The performance results for the Group and Segments are presented by the use of interactive tables and charts. Tens of financial and non-financial indicators are chosen to provide visitors with a holistic view of the company performance. (more…)
Tags: Calculation of Key Figures, capital employerd, EBITA, EBITDA, financial targets, Gearing, Key Drivers for Performance, Metso, NWC, P/E ratio, ROCE, ROE, TSR
Posted in Business Intelligence, Case Study, Data visualization, KPI, KPIs in practice, Measure, Performance Management, Performance Measurement | No Comments »
August 12, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that “Diagnosis and Treatment” and “Workload and Productivity” KPIs dominate the “Top 25 Healthcare KPIs of 2010”. The report presents in detail KPIs such as: “% Hospital bed occupancy rate”, “# Average daily census” and “# Hospital-acquired infections”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
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