Archive for the ‘Events’ Category
Thursday, December 8th, 2011
The final day of the Balanced Scorecard Saudi Arabia 2011 continued on the same note as the previous day, with presentations of best practice Balanced Scorecard implementation and utilization.
Among the topics covered where:
- A journey of strategic turnaround – Implementing the Kaplan/Norton Strategy Management Process;
- Embedding the Balanced Scorecard by engendering a true performance culture;
- KSA Ministry of Labor – Master strategy mapping;
- A two dimensional look at strategy development and execution in an unpredictable, dynamic industry and how Balanced Scorecard helps;
- Why Liebherr Mining Equipment Company decided to use a Balanced Scorecard and what are the positive aspects of it?
- Collecting, aggregating, recording and automating relevant useful data for the Balanced Scorecard process;
- Holistic Performance Management Philosophy – a successful proven approach in developing and implementing strategy in government organizations.
Among the presenters where representatives of Saudi Goody Products Marketing Company (KSA), Zamil Industrial (KSA), Ministry of Labor (KSA), Liebherr Mining Equipment Company (USA), Tabuk Agricultural Development Company (KSA) and Securities and Commodities Authority (UAE) – Winner of the Emirates Award for Government Excellence in Performance Management, Sheikh Khalifa Government Excellence Programme (UAE, 2010).
One of the highlights of the final day of the Balanced Scorecard Saudi Arabia was the study case delivered by Dr Mohamed Moustafa Mahmoud, adviser at the Saudi Minister of Labor, Vice President – Organizational Development, Savola Group and Executive Director of Madinah Institute for Leadership and Entrepreneurship (MILE, KSA).
The topics covered detailed the Balanced Scorecard implementation and cascading process for Jeddah Municipality. The Balanced Scorecard system utilized by the Jeddah Municipality is among the most transparent and comprehensive ones. A catalogue of all KPIs monitored by the municipality is also available online.
Stay connected to smartKPIs.com for updates from Balanced Scorecard events! The next event, Balanced Scorecard Forum Dubai 2012, will take place between 21-26 April 2012 at The Address Hotel, Dubai Marina, UAE.
Tags: Balanced Scorecard, Balanced Scorecard Saudi Arabia 2011, Office of Strategy Management, Performance Appraisal System, Performance Management, Performance oriented culture, Strategy Execution
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Tuesday, December 6th, 2011
Day 3 and 4 of the Balanced Scorecard Saudi Arabia 2011 where dedicated to Balanced Scorecard case studies presentations delivered by top representatives of KSA, GCC and international organizations. The main features of the agenda where:
- 16 Balanced Scorecard case studies delivered CEO and Strategy Practitioners;
- 56% of case studies from Kingdom of Saudi Arabia;
- 5 Hall of Fame award winning case studies;
- 3 CEO perspectives on the Balanced Scorecard;
- 5 public sector case studies.
The topics covered during Day 3 where diverse, addressing different aspects of the Balanced Scorecard implementation and utilization process:
- Mapping your way to exceptional performance – Creating a Strategy Map and setting relevant, focused objectives for the business
- Cascading the Strategy Map and the Balanced Scorecard to Business Units – achieving full alignment and maximum synergy
- Balanced Scorecard – the heart of the Strategy Office
- Team work as a vital process for a successful Balanced Scorecard Journey
- The Office of Strategy Management (OSM) as a driver of sustainable business success
- Balanced Scorecard and Strategy Maps – a technology strategist’s perspective
- Integrating the Balanced Scorecard with Total Quality Management for improved internal processes
- The corporate scorecard and performance based employee appraisal system
Among the presenters were representatives of Minor Food Group (Thailand) – Hall of Fame Award Winner 2011, Abu Dhabi Food Control Authority (United Arab Emirates) – Hall of Fame Award Winner 2011, YK Almoayyed & Sons (Bahrain) – Hall of Fame Award Winner 2011, Al Rajhi Bank (KSA), Siemens (KSA), Oracle (Germany), Dubai Police (United Arab Emirates), Al Faisal Group (KSA).
The day concluded with a Balanced Scorecard practitioner – Expert Panel facilitated by three experts in Balanced Scorecard implementation and utilization
- Dirk Kalff – Head of Strategic Performance Management, Al Faisaliah Group (KSA)
- Furqan Nasri, Head of Strategic Programmes, Siemens (KSA)
- Mathias Mangels, Synmentics and Tantum Group – Europe (Germany)
Stay connected to smartKPIs.com for updates from Balanced Scorecard Saudi Arabia 2011!
Tags: Balanced Scorecard, Balanced Scorecard Saudi Arabia 2011, Office of Strategy Management, Performance Appraisal System, Performance Management, Performance oriented culture, Strategy Execution
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Monday, December 5th, 2011
Day 2 of the Balanced Scorecard Saudi Arabia 2011 continued with the second part of the Masterclass facilitated by Dr. Robert Kaplan and Dr. David Norton.
While the first day of the Masterclass covered the What and Why aspects of a Balanced Scorecard implementation, the second day concentrated on answering the How aspects.
Among the topics discussed were:
- Risk Management and the integration with the Strategy Execution System, facilitated by Dr. Robert Kaplan;
- Aligning employees to the strategy session, facilitated by Dr David Norton;
- Monitoring, testing and adapting the strategy, facilitated by Dr Robert Kaplan;
- Balanced Scorecard implementation: Leading change and the role of the CEO, facilitated by Dr Robert Kaplan;
- Balanced Scorecard implementation: The critical role of the Office of Strategy Management, lead by Dr David Norton
The day concluded with a Q&A session (Kaplan-Norton Clinic), during which were debated topics such as:
- Best ways to run a Strategy Review Meeting;
- The cascading process of a Balanced Scorecard System for a corporation with a diversified portfolio of activities and lines of business;
- The importance of establishing an Office of Strategy Management and its ideal size.
Stay connected to smartKPIs.com for updates from Balanced Scorecard Saudi Arabia 2011!
Tags: Balanced Scorecard, Balanced Scorecard Conference, Balanced Scorecard Saudi Arabia, BSC Masterclass, David Norton, Robert Kaplan
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Sunday, December 4th, 2011
Sunday, December 4th, 2011
As media partners of Balanced Scorecard Saudi Arabia 2011 smartKPIs.com will report this week on how this exceptional event unfolds this week.
As in previous editions, IIR Middle East brought together world class strategy and performance management speakers and facilitators, as well as a significant number of participants from the private and public sector.
Day one of this year’s edition started with a Masterclass facilitated by Dr. David Norton and Dr. Robert Kaplan. Some of the topics covered during the day were:
- The Execution Premium Process;
- The role of the Office of Strategy Management;
- The importance of selecting meaningful KPIs, setting stretch targets and selecting and funding strategic initiatives.
One of the central themes of the day was the case study illustrating the best practice implementation and use of the Balanced Scorecard at Volkswagen do Brasil. The company excelled both in terms of the Balanced Scorecard implementation process and through the comprehensive means of communicating strategy to all employees, resulting in the building of an inspiring organizational culture focused on continuous performance improvement.
Another important moment of the day was the recognition received by Dr. David Norton and Dr. Robert Kaplan for the efforts in advising Dubai Police on their journey of implementing a Balanced Scorecard.
The day concluded with a Questions and Answers session dedicated to the challenges of implementing and using the Balanced Scorecard in practice.
Stay connected to smartKPIs.com for fresh and updated information from the event!
Tags: Balanced Scorecard, Balanced Scorecard Saudi Arabia, Balanced Scorecard Saudi Arabia 2011, David Norton, IIR Middle East, Robert Kaplan, Volkswagen do Brasil case study
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Friday, November 11th, 2011
We are pleased to recommend you The Winter School in Managing Dynamic Complexity in the Public Sector: a System Dynamics-based Balanced Scorecard Approach, a course offered by the University of Palermo (Italy) with the support of School of Government, University of North Carolina (USA).
The event will be held at the Faculty of Political Sciences, Via Maqueda 324, Palermo, between December 12th -16th 2011.
The course is part of the curriculum of the International Ph.D. program in Model Based Public Planning, Policy Design and Management which is jointly run with the Universities of Bergen (Norway) and Nijmegen (The Netherlands).
The Winter School will focus on the topic of Dynamic Balanced Scorecards (DBSCs).
More topics:
Also, for more information, please download the Programme WS 2011 PDF.
Tags: Balanced Scorecard, BSC Conference, Carmine Bianchi, Dynamic Balanced Scorecards, Performance Management, Public Policy, System Dynamics, University of Palermo
Posted in Balanced Scorecard, Events, Performance Management | No Comments »
Wednesday, November 2nd, 2011
The 3rd Global Drucker Forum takes place in Vienna, Austria on 3-4 November 2011. In the tradition of previous years, three live video feeds of keynote addresses will be provided , via the internet (re-transmissions with an 8 hour delay will also be available).
For more information see:
1. The opening session on November 3 (9:00 to 11:15 AM CET) featuring Charles Handy on “Is There a Future for Capitalism?”. Charles is to receive the Lifetime Achievement Award from Thinkers50 – see the link. Followed by a plenary session with keynote addresses from Mark R. Kramer and Adrian Wooldridge from The Economist on Shared Value
2. The first panel session on November 4 (9:00 – 10:15 AM CET) featuring Deepa Prahalad, Iqbal Z. Quadir, founder of Grameen Phones and Venkatesch Valluri, President Ingersoll Rand India on “Why the Bottom of the Pyramid Matters for Everyone”
3. The closing session on November 4 (16:00 to 16:30 PM CET) to hear the conclusions and key learnings from the forum delivered by Rick Wartzman, Executive Director of the Drucker Institute and the future perspective on the Drucker Society by Richard Straub, President Peter Drucker Society Europe
Tags: Drucker Forum 2011, Peter Drucker
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Tuesday, August 23rd, 2011
August 24, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Occupancy and Service KPIs dominate the “Top 25 Restaurant KPIs of 2010”. The report presents in detail KPIs such as: “$ Revenue per available seat hour (RevPASH)”, “% Canceled reservations” and “# Complaints per restaurant order”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Restaurant KPIs of 2010” report provides insights in the state of restaurant performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
Tags: Customized KPI library, Database of KPIs, Indicators, Key Performance Indicator, Key Performance Indicators, KPI example, Library of KPIs, Metrics, Performance Measures, Top 25 Restaurant KPIs of 2010, Top KPIs, Top Restaurant KPIs
Posted in Events, KPI, KPIs in practice, Library of KPI examples, Measure, Performance Management, Performance Measurement, Report, smartKPIs.com | No Comments »
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