The event is taking place in Cambridge, UK, on 11-13 July at Fitzwilliam College, University of Cambridge.
The theme for PMA2012 is Performance Management: From Strategy to Delivery. Exploring the latest thinking and research into how to connect strategy to delivery, through technology, systems and process, the conference is a mixture of keynote and plenary presentations, as well as parallel streams and discussion groups. Delegates and presenters are expected from a range of academic disciplines, as well as the business and public sector communities.
The aim of the PMA conference is to bring together those who want to explore and better understand the role that performance measurement and management plays in improving organizational performance. No other conference better facilitates dialogue in the field of performance measurement, providing such a rare opportunity for academics and practitioners to meet and exchange ideas. Three world-class keynotes will present at the conference; Howard Dresner, a widely regarded expert in business intelligence and Professor Gerhard Satzger, IBM’s Director Business Performance Services, Europe, and Professor Christopher Hood, University of Oxford.
Attendees come from all over the globe and have diverse backgrounds and perspectives, which makes the event particularly fascinating given the diversity of views held and shared by participants.
The conference is organised on behalf of the Performance Management Association (PMA) by the University of Cambridge. The conference chair is Professor Andy Neely from the University of Cambridge, and the co-chair is Professor Mike Bourne from Cranfield School of Management, UK.
A new report on social media from Nielsen reveals that Facebook dominates the Top 5 Social Media Networks among U.S. users.
The most popular 5 Social Media Networks in 2011 are:
Facebook – with 140,33 million unique visitors from the United States. in May 2011 and with more than 750 million active users worldwide, Facebook is the number one by the number of users, this is also one of the reasons for being number one seller of display advertising in the US according to eMarketer’s research.
Blogger – with 50,055 million unique visitors from the United States in May 2011 is the second social media platform in the United States. Blogger is a blog-publishing service that allows private or multi-user blogs with time-stamped entries. The blogs are hosted by Google at subdomain of blogspot.com. (more…)
August 25, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Revenue and Positioning KPIs dominate the “Top 25 Business Consulting KPIs of 2010”. The report presents in detail KPIs such as: “% Realization rate”, “# Labor multiplier” and “% Chargeable ratio”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Business Consulting KPIs of 2010” report provides insights in the state of Business Consulting performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
August 12, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that “Diagnosis and Treatment” and “Workload and Productivity” KPIs dominate the “Top 25 Healthcare KPIs of 2010”. The report presents in detail KPIs such as: “% Hospital bed occupancy rate”, “# Average daily census” and “# Hospital-acquired infections”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Healthcare KPIs of 2010” report provides insights in the state of Healthcare performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.
Executive Scorecard: Vice President of IT Operations, Source: www.hp.com, 2011
According to a recent press release, HP announced that it has launched a new software suite to operationalize measure and improve IT performance. Tech Directors require standardized instruments that measure efficiently and improve performance. Having a comprehensive overview of IT performance enables Chief Information Officers (CIOs) to deliver an Instant-On Enterprise which incorporates everything he does in order to serve customers, employees, partners and citizens with all they need, instantly.
Today, most key performance indicators (KPIs) for IT systems are widely dispersed and collected by using different methods. This is creating management deficiencies which may slow responses to changing priorities and market circumstances.
CIO Assessment and Cloud Assessment tools help clients quickly evaluate their current level of IT Performance Management maturity.
HP’s IT Performance Suite is swiftly proving critical to the success of CIOs and the VP of IM in particular because it provides control and visibility into information across the enterprise.
Businesses, from the production sector have more data than ever before, stored in more than one system and places, are used in different ways. Progress in information technology has fueled this explosive increase opportunity both in creating fresh ways for producers in order to reach new markets and clients and complexity in an effort to collect, manage and interpret data and information which can help guide them through success.
Assess the maturity of your business analytics, selecting KPIs is a learning experience, a journey in itself.
Look for business analytics tools that are easy to use and flexible
Look for tools that support a range of roles in a manufacturing environment.
Ensure business analytics are widely accessible, while some KPIs are widely used across organisations, others are unique to each organisations as they reflect their strategy and specific conditions of operating.
Don’t let inferior data undermine use of business analytics and metrics.
Replace spreadsheets as tools for business analytics.
It helps when IT and the lines of business work together on analytics.
Understand the value of predictive and forward-looking analytics.
Address barriers standing in the way of improving business analytics and performance.
Resources must be adequate to enable investment in technology to make analytics easy to access and use.
In conclusion clarify what you want to achieve. If you want to improve things and learn from KPIs, you should not avoid selecting challenging KPIs, difficult to measure or difficult to improve. The easy choice is selecting KPIs that make you look good. While this may serve some purpose on the short term, on the medium to long term it will impact the relevance and credibility of KPIs in the organisation.
June 17, 2011, Melbourne, Australia –smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Knowledge Database Management and Knowledge Sharing KPIs dominate the “Top 25 Knowledge Management KPIs of 2010” report. The report presents in detail KPIs such as: “# Age of documents in knowledge repository”, “% Employees that contribute to the knowledge base”, and “# Publications on the corporate intranet”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Knowledge Management KPIs of 2010” report provides insights in the state of Knowledge Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
The long-term financial targets focus on Growth, Profitability, Cash Flow, Capital Structure and Dividend Policy. The 2010 performance results reveal that the company exceeded the targets in Growth and Profitability through an 11% of increase in net sales and improved EBITA by 23%. However, it failed to fulfill the Annual Cash Conversion target of 100%.
In terms of performance of business lines, Metso identifies several key drivers for performance:
Source: Metso (2011)
The performance results for the Group and Segments are presented by the use of interactive tables and charts. Tens of financial and non-financial indicators are chosen to provide visitors with a holistic view of the company performance. (more…)
Gartner has released the 2011 Magic Quadrant for Corporate Performance Management (CPM), a concept defined by Gartner (2011) as „processes used to manage corporate performance (such as strategy formulation, budgeting and forecasting), the methodologies that support these processes (including the balanced scorecard or value-based management), and the metrics used to measure performance against strategic and operational performance goals”.
While the CPM market is populated with many vendors, some offer a broad range of solutions and others have limited, specific applications. The goal of Gartner’s Magic Quadrant is to present a global view of the main vendors that offer CPM suites that organizations seeking to implement a CPM strategy should consider.
Magic Quadrant for Corporate Performance Management Suites
Source: Gartner (2011)
The main findings of the research in terms of CPM market are (Gartner, 2011):
Despite the economic recession and a decline in overall IT spending at global level, spending on CPM solutions remained positive. CPM is now considered a mature market that will show steady growth in the future, of 5% to 10% (compared to more than 20% it achieved in prior years);
The market is dominated, in terms of market share, by the three CPM megavendors – Oracle, SAP and IBM – as leaders with high completeness of vision, as well as high ability to execute. However, although they all have strong product portfolios, there is still uncertainty among users about these vendors’ future product road maps;
The fastest-growing vendors of CPM solutions (with 31% and 38%, respectively) were Bitam and ClaritySystems (acquired by IBM in 2010);
Overall, this year has seen a stable market in which the vendors have focused on execution, more than on large-scale vendor consolidation and portfolio rationalization.
Regarding the trends and patterns in the purchase and use of CPM solutions by end users, Gartner’s research revealed the following aspects:
CPM purchases changed in context, focusing on cost optimization as a key theme to an increasing number of organizations planning for growth in 2010, after the economic downturn;
In line with a general desire to leverage software assets already purchased, some clients seemed to focus on improving existing CPM or legacy implementations rather than look at new CPM investments. This lead to a do-it-yourself approach, leveraging Excel or already-purchased online analytical processing (OLAP) technology;
A common approach in 2009 and early 2010 was to purchase a single CPM component, most often Budgeting, Planning and Forecasting (BP&F), or financial consolidation and reporting, as opposed to a full CPM suite;
However, clients that have established applications for BP&F and reporting are now looking more at strategy management and profitability modeling to increase the scope of their CPM solutions.
Today, information technology solutions can shape and influence the world of sport in a way never seen before. Hundreds of metrics, statistics and rankings about players and teams performance during games or even entire competitions are now available at a “touch of a button”.
Tennis is one of the sports that enjoys the benefits created by the newest advancements in technology. One of the best examples in this sense is provided by the IBM technological solutions who facilitate an unique experience for both visitors and fans during the Australian Open Grand Slam Tournament.
Through its innovative technologies and solutions IBM is able to capture, analyze and distribute data on almost all the aspects of the Australian Open Grand Slam Tournament, enhancing and bringing the tennis player performance and dynamic game experience more closer to fans, media and officials through real time solutions.
Such complex data capturing, visualization and presentation applications and solutions, can be used now as sources of inspirations for a more creative business data gathering and presentation solutions. A short preview to the solutions used by the IBM during the Australian Open Grand Slam Tournament can be watched in the video below.
For more details on the solutions used by IBM during the Australian Open Grand Slam Tournament follow Australian Open 2011 case study.
Hans Rosling’s 200 Countries, 200 Years, 4 Minutes – The Joy of Stats – BBC Four
More about this programme: http://www.bbc.co.uk/programmes/b00wgq0l
BBC presentation: Hans Rosling’s famous lectures combine enormous quantities of public data with a sport’s commentator’s style to reveal the story of the world’s past, present and future development. Now he explores stats in a way he has never done before – using augmented reality animation. In this spectacular section of ‘The Joy of Stats’ he tells the story of the world in 200 countries over 200 years using 120,000 numbers – in just four minutes. Plotting life expectancy against income for every country since 1810, Hans shows how the world we live in is radically different from the world most of us imagine.