The price payed by motorists to fuel their cars has historically been influenced by multifaceted internal and external factors. The price of petrol is also impacting not only drivers but also also the cost of goods across the boarders, including price of food and of living in general. Below you can view an interactive info-graphic picturing a comparison of petrol prices between United Kingdom and other countries in Europe.
The info-graphic also contains a comparison between these countries on other 9 important KPIs:
June 29, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Cost performance and Material handling KPIs dominate the “Top 25 Logistics and Distribution KPIs of 2010” report. The report presents in detail KPIs such as: “% On-time delivery”, “# Warehouse storage space”, and “$ Fuel cost”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Logistics and Distribution KPIs of 2010” report provides insights in the state of Logistics and Distribution performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
The 3rd Summer School on Managing Dynamic Complexity in the Public Sector: a System Dynamics-based Balanced Scorecard Approachis an elective course offered by the University of Palermo (Italy) with the support of University of North Carolina (USA). It also is part of the curriculum of the International Ph.D. program in “Model Based Public Planning, Policy Design and Management” which is jointly run with the Universities of Bergen (Norway) and Nijmegen (The Netherlands).
The event will be held in Mondello (Palermo), at Addaura Hotel, between 17th-22th of July, 2011.
The Summer School is explicitly oriented to Ph.D. students and researchers in the Public Administration, Public Policy and Management fields. Attending the Summer School also can be useful for practitioners in various public sector fields and consultants.
The Summer School follows the successful experience of the Summer Schools held in 2009 and 2010. In both years the events hosted 21 participants coming from different countries around the world.
In 2009 the Summer School was held in Ustica (a flourishing island located 60 kms North of Palermo), with students attending from different parts of the world (Brazil, Egypt, Holland, Mozambique, Norway, Poland, Venezuela, and Italy) on the topic of „Model Based Public Planning, Policy Design, and Management: a System Dynamics approach”.
In 2010 the Summer School was held in a 4-star hotel located in Mondello (Palermo). The School covered the topic of public sector performance, framing this subject around the viewpoints of different public sector industries. Examples and peculiarities of System Dynamics applications to specific industries of Health Care, Public Utilities, Energy, Housing, Public Works, and Social Services were provided. Participants were involved in working with teams to apply System Dynamics modelling to their own research fields.
To build on last year’s experience, this year the Summer School will focus on the topic of Dynamic Balanced Scorecards (DBSCs).
June 27, 2011, Melbourne, Australia – smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Project schedule performance and Project cost performance dominate the “Top 25 Project Management KPIs of 2010”. The report presents in detail KPIs such as: “# Earned man-hours”, “% Project resource utilization” and “% Project budget variance at project end”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Project Management KPIs of 2010” report provides insights in the state of Project Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
The end of June marks in Australia the end of the financial year, a time to evaluate the past 12 months and reconfirm the plans for the next 12 months. In terms of growth, smartKPIs.com figures speak for themselves:
6500 KPI examples documented;
1034 KPIs in Practice reports analyzed and cataloged;
410 Blog posts written;
40 Example of organizational objectives listed;
36 iKPI profiles developed;
21 Performance Panorama interviews published.
Enabling these results are thousands of hours our research team spent on researching and analysing tens of thousands of performance management resources. The insights gained as part of this work were captured in a series of premium products launched over the last few months:
smartKPIs Premium, containing 1500 KPI examples documented in over 30 fields;
The Top KPIs of 2010 series of research reports, with 17 launched so far outlining over 400 KPI examples, proved to be the most popular with members of the smartKPIs.com community in 2010;
smartKPIs.com pre-populated templates, containing 24 products supporting the deployment of KPIs in organizations through scorecards, dashboard and entire performance management systems.
Over the year, members of the smartKPIs.com team travelled for research, conferences or workshop facilitation in Australia, England, Lebanon, Malaysia, Qatar, Romania, Scotland, UAE and Vietnam, reconfirming the commitment to learn from practice, integrate academic rigour/insights and deliver practical solutions.
Over the last 12 months, smartKPIs.com experienced tremendous growth, in terms of content, services offered, community members and customers.
To celebrate the End of Australian Financial Year (EOAFY), smartKPIs.com is pleased to announce a limited time sale for its suite of research reports and performance management templates.
20-50% off, 7 days only!
Highlights of the smartKPIs.com End of Financial Year Sale include:
smartKPIs Premium (12 months complete access to over 6500 KPI examples, 1500 of them documented in 30 fields) – Normally $183 – Now only $138!
HR Performance Management System Toolkit (bundle of HR templates) – Normally $249 – Now only $199!
Many new research reports and templates have been added over the last few weeks and are part of the sale.
For more details, visit reports
and templates pages.
Sale ends on 30 June 2011 and is restricted to the members of the smartKPIs.com community.
Just released! With more than 220 KPI examples, Accounting is one of the main functional areas on smartKPIs.com Accounting has a long tradition in using KPIs, this making Accounting KPIs some…
Just released! Customer Service is for most organizations a key internal capability that requires close monitoring due to its impact on the business overall. smartKPIs.com contains close…
Just released! With over 350 HR KPI examples, the HR functional area is the third largest based on the number of documented KPIs and one of the most visited. Navigating through such a…
With more than 550 KPI examples, Information Technology (IT) represents a core functional area on smartKPIs.com. While measurement is usually easy, KPI selection is often a challange….
Just released! Knowledge Management (KM) represents one of the core internal capabilities that can enhance organizational learning, knowledge development and generate competitive…
Just released! Marketing is one of the more challanging functional areas for performance measurement intiatives, due to the variety of factors influencing outcomes. smartKPIs.com provides…
Just released! Portfolio Management KPIs are essential for monitoring the health of organizational initiatives. smartKPIs.com provides a wide diversity of rofolio and Project Management…
Launching soon! The use of KPIs in Project Management is essential, due to the high proportion of projects implemented below expectations. Actively monitoring project health at the initiation…
Launching soon! Logistics and Distribution is a sub-category in the Supply Chain, Procurement, Distribution functional area on smartKPIs.com, the second most well represented in terms of…
Research & Development (R&D) KPIs are essential for tracking the performance of R&D programs. smartKPIs.com contains over 75 R&D KPI examples, with many other secondary…
Just released! With more than 150 Sales KPI examples, the Sales Functional Area is one of the most representative categories on smartKPIs.com. Selecting the right Sales KPI examples…
The HR Scorecard is a ready-to-use tool, pre-populated with KPIs grouped by objectives and Balanced Scorecard perspectives. It illustrates the application of the Balanced Scorecard concept at…
KPIs for HR Scorecard contains the complete collection of KPIs that pre-populate the HR Performance Scorecard, in complete smartKPIs.com documentation form, ensuring a proper and facile use of…
The HR Dashboard is a ready-to-use instrument for managing and measuring the contribution of the Human Resources function to the overall organizational performance. The tool contains a…
KPIs for HR Dashboard contains the complete collection of KPIs that pre-populate the HR Performance Dashboard, in complete smartKPIs.com documentation form, ensuring a proper and facile use…
The HR Performance Management System Toolkit is a ready-to-use collection of pre-populated templates for managing performance of the HR department and monitoring its contribution to the overall…
The Call Center Scorecard is a ready-to-use tool, pre-populated with KPIs for the real estate industry, grouped by objectives and Balanced Scorecard perspectives. It illustrates the…
KPIs for Call Center Scorecard contains the complete collection of KPIs that pre-populate the Call Center Performance Scorecard, in complete smartKPIs.com documentation form, ensuring a…
The Sales Call Center Dashboard is a ready-to-use instrument for managing and measuring performance of Outbound Call Centers. The tool contains a repository of the most relevant and widely…
KPIs for Sales Call Center Dashboard contains the complete collection of KPIs that pre-populate the Sales Call Center Performance Dashboard, in complete smartKPIs.com documentation form,…
The Customer Service Call Center Dashboard is a ready-to-use instrument for managing and measuring performance of Inbound Call Centers. The tool contains a repository of the most relevant and…
KPIs for Customer Service Call Center Dashboard contains the complete collection of KPIs that pre-populate the Customer Service Call Center Performance Dashboard, in complete smartKPIs.com…
The Call Center Performance Management System Toolkit is a ready-to-use collection of pre-populated templates for managing performance of Call Centers. The toolkit provides the…
June 21, 2011, Melbourne, Australia – smartKPIs.com (www.smartkpis.com), the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Sales force effectiveness and Sales pipeline management KPIs dominate the ‘Top 25 Sales KPIs of 2010’ report. The report presents in detail KPIs such as: ‘% Sales growth in stores open at least 12 months’, ’% Closing ratio’, and ‘$ Revenue per successful call’, among other KPI examples reviewed by the smartKPIs.com research team. ‘Top KPIs of 2010’ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Sales KPIs of 2010” report provides insights in the state of Sales performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. With more than 150 KPI examples, Sales is one of the best covered functional areas on smartKPIs.com. (more…)
The series of interviews conducted by smartKPIs.com, media partner at the Balanced Scorecard Forum Dubai 2011, continues with Paul Niven, a highly respected and recognized author in Balanced Scorecard and Strategy formulation and execution, who also facilitated sessions and workshops within this event.
In a 4 minutes interview, he addressesthe main principles an organization should consider when starting the implementation of the Balanced Scorecard. Paul Niven ends the interview by describing his vision about the future and evolution of the Balanced Scorecard, after almost 20 years of the concept’s existence.
Source: smartKPIs.com YouTube channel (2011)
Note: The smartKPIs.com team thanks Mr. Paul Niven, Founder of SENALOSA and thought leader and author in Strategy Formulation and Execution, for having made possible the realization of this interview.
June 21, 2011, Melbourne, Australia – smartKPIs.com (www.smartkpis.com), the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Planning and Quality Performance KPIs dominate the “Top 25 Portfolio Management KPIs of 2010” report. The report presents in detail KPIs such as: “# Projects per project manager”,”# Milestones per project plan”, and “$ Average project budget size”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Portfolio Management KPIs of 2010” report provides insights in the state of Portfolio Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
MIT Sloan Management Review, in partnership with the IBM Institute for Business Value, conducted in 2010 a survey of nearly 3,000 executives, managers and analysts working across more than 30 industries and 100 countries, aiming to help organizations understand the opportunity of information and advanced analytics.
The report “Analytics: The New Path to Value” presents the main findings of the research:
Top performing organizations say analytics is a differentiator, putting analytics to use in the widest possible range of decisions, large and small. They were twice as likely to use analytics to guide future strategies, and twice as likely to use insights to guide day-to-day operations;
Source: MIT Sloan Management Review & IBM Institute for Business Value (2010)
Organizations that know where they are in terms of analytics adoption are better prepared to turn challenges into opportunities; (more…)
June 17, 2011, Melbourne, Australia –smartKPIs.com, the world’s largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Knowledge Database Management and Knowledge Sharing KPIs dominate the “Top 25 Knowledge Management KPIs of 2010” report. The report presents in detail KPIs such as: “# Age of documents in knowledge repository”, “% Employees that contribute to the knowledge base”, and “# Publications on the corporate intranet”, among other KPI examples reviewed by the smartKPIs.com research team. “Top KPIs of 2010″ is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.
The “Top 25 Knowledge Management KPIs of 2010” report provides insights in the state of Knowledge Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the “Top KPIs of 2010” series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. (more…)
"http://t.co/rKwNCFJ9 Another useful resource is the review conducted by The KPI Institute in the use of Balanced Scorecard in practice:..."
smartKPIs
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"http://t.co/I4PN5j1c Hence the issue with labeling financial KPIs as lagging indicators. They may as well be considered leading..."
smartKPIs
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"Job opportunity: Analyst, Business Performance Management at Talisman Energy Inc. - Calgary, Canada Area #jobs http://t.co/40Qdqnp4"
smartKPIs
--- Thu 05 Apr 2012 01:01 ---
"Australia and New Zealand chief information officers are set to increase mobile technologies and business intelligence…http://t.co/QdVVGtdn"
smartKPIs
"15 largest U.S. carriers show improvements in basic performance measures, according to latest Airline Quality Rating r…http://t.co/nhPF87VG"
smartKPIs
The 3rd Summer School on 
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