Registered members of the www.smartKPIs.com community can now select their Key Performance Indicators (KPIs) from over 3900 performance measures documented and published in the online repository. The team focused over the last few days on publishing examples from the Sales and Customer Service functional areas, as well as from the Hospitality & Tourism, Professional Services and Government sectors.
The functional areas with the highest number of KPI examples are:
- Information Technology (439)
- Human Resources (339)
- Supply Chain, Procurement, Distribution (334)
- Sales & Customer Service (218)
- Knowledge and Innovation (178)
- Marketing & Communications (173)
The industries with the highest number of documented performance measures are:
- Transportation (283)
- Professional Services (216)
- Resources (171)
- Hospitality & Tourism (119)
- Real Estate / Property (113)
- Healthcare (102)
- Utilities (101)
Example of a documented performance measure: % Share of wallet
Registered member experience on http://www.smartKPIs.com
- Learn: To learn more about performance management and Key Performance Management visit the Resources section.
- Explore: To explore the library of KPI examples by navigating the functional area and industry directory, visit the Browse KPIs section.
- Customize: To build your customized KPI library by saving favorite examples for later use, visit the My KPIs section.
- Contribute: To propose a new example of KPI, visit the Submit KPIs section.
- Collaborate: To collaborate with other users and to discuss KPI examples, add comments on each KPI description page, ask questions on smartKPIs Answers, or contribute to the smartKPIs Forum.
registered members
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