The library of KPIs on www.smartKPIs.com has just reached over 1200 published KPI examples. Registered visitors can build their personalized list of KPIs by selecting them from the well documented KPI examples available on the website.
The functional areas with the highest number of KPI examples are:
- Information Technology (325)
- Human Resources (100)
- Production and Quality Management (95)
- Supply Chain, Procurement, Distribution (87)
- Marketing & Communications (82)
Within the industry categories, the highest numbers of documented KPIs are in:
- Transportation (43)
- Government (39)
- Sports (35)
- Telecommunications / Call Centre (25)
- Financial Institutions (22)
Example of a new documented indicator: % Calls answered within set time frame.
User experience on www.smartKPIs.com
- Learn: To learn more about performance management and Key Performance Management visit the Resources section.
- Explore: To explore the library of KPI examples by navigating the functional area and industry directory, visit the Browse KPIs section.
- Customize: To build your customized KPI library by saving favorite examples for later use, visit the My KPIs section.
- Contribute: To propose a new example of KPI, visit the Submit KPIs section.
- Collaborate: To collaborate with other users and to discuss KPI examples, add comments on each KPI description page.
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