The 300 documented KPIs milestone was achieved in early September. The functional areas with the highest number of documented KPIs are:

Sales (27)

Logistics / Distribution (14)

Marketing (14)

Web Analytics (13)

HR – Workforce (12)

The industries with the highest number of documeted KPIs are:

User experience on www.smartKPIs.com

• Learn: To learn more about performance management and Key Performance Management visit the Resources section.
• Explore: To explore the library of KPI examples by navigating the functional area and industry directory, visit the Browse KPIs section.
• Customize: To build your customized KPI library by saving favorite examples for later use, visit the My KPIs section.
• Contribute: To propose a new example of KPI, visit the Submit KPIs section.
• Collaborate: To collaborate with other users and to discuss KPI examples, add comments on each KPI description page.

Retail (12)

Sustainability / Green energy (12)

Airlines (11)

Call Centre (11)

Transportation (11)

Tags: Customised KPI library, Database of KPIs, Indicators, KPI example, Library of KPIs, Metrics, Performance Measures

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