smartKPIs.com recommended articles

A large number of articles have been published to date in the academic literature on the topic of performance management and measurement. The table below lists some of the ones the smartKPIs.com team has come across and considered useful. The list is frequently updated with new recommended articles based on suggestions from team members and website visitors. Feel free to propose new entries by using the form below.

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Year	Author(s)	Article title	Publication
2007	Folan, P., Browne, J., Jagdev, H.	Performance: its meaning and content for today's business research	Computers in Industry
2009	Meekings A., Povey, S. and Neely, A.	Performance plumbing: installing performance management systems to deliver lasting value	Measuring Business Excellence
2000	Kald M., Nilsson F.	Performance measurement at Nordic companies	European Management Journal
1995	Lebas, M. J.	Performance measurement and performance management	International Journal of Production Economics
2004	Henry, J.F.	Performance measurement and organizational effectiveness: bridging the gap	Managerial Finance
2010	Paolo Taticchi, Flavio Tonelli, Luca Cagnazzo	Performance measurement and management: a literature review and a research agenda	Measuring Business Excellence
2010	Andre A. de Waal	Performance driven behaviour as the key to improved organizational performance	Measuring Business Excellence
1999	Haas, M., Kleingeld, A.	Multilevel design of performance measurement systems: enhancing strategic dialogue throughout the organization	Management Accounting Research
2002	Dilanthi Amaratunga, David Baldry	Moving from performance measurement to performance management	Facilities
2005	Keiton, D.	Measuring relevant things	International Journal of Productivity and Performance Management
2010	M. Sobotka, K.W. Platts	Managing without measuring: a study of an electricity distribution company	Measuring Business Excellence
2010	Rodney Dormer, Derek Gill	Managing for performance in New Zealand's public service - a loosely coupled framework?	Measuring Business Excellence
2005	Pilcher, R.	Local government key performance indicators: not so relevant, reliable and accountable	International Journal of Productivity and Performance Management
2004	Beatham et al.	KPIs: a critical appraisal of their use in construction	Benchmarking: An International Journal
2001	Barkley, L.	Key performance indicators: primary drivers of information systems design	Journal of Corporate Real estate

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smartKPIs Performance
Management IQ test

The statement:

"50% of the project completed by 30 June"

is an example of


Mission Statement	Vision Statement
Goal	Objective
Target	SMART Objective
Critical Success Factor (CSF) / Value Driver	smartKPI / Key Result Indicator (KRI)
Metric / Performance Measure / Performance Indicator	Key Performance Indicator (KPI)
Initiative	Milestone