smartKPIs.com recommended articles

A large number of articles have been published to date in the academic literature on the topic of performance management and measurement. The table below lists some of the ones the smartKPIs.com team has come across and considered useful. The list is frequently updated with new recommended articles based on suggestions from team members and website visitors. Feel free to propose new entries by using the form below.

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Year	Author(s)	Article title	Publication
2010	Martin Broad, Andrew Goddard	Internal performance management with UK higher education: an amorphous system?	Measuring Business Excellence
2010	Doug Galwey, Barry Ogilvie	An engagement framework for managing the Crown's ownership interests in the New Zealand tertiary education sector	Measuring Business Excellence
2010	Andre A. de Waal	Performance driven behaviour as the key to improved organizational performance	Measuring Business Excellence
2010	Winnie O'Grady, Paul Rouse, Cathy Gunn	Synthesizing management control frameworks	Measuring Business Excellence
2010	Aurel Brudan	Rediscovering performance management: systems, learning and integration	Measuring Business Excellence
2009	Paolo Taticchi, Flavio Tonelli, Luca Cagnazzo	A decomposition and hierarchical approach for business performance measurement and management	Measuring Business Excellence
2000	Andy Neely, Mike Bourne	Why measurement initiatives fail	Measuring Business Excellence
2001	Andy Neely, Chris Adams, Paul Crowe	The performance prism in practice	Measuring Business Excellence
2006	Andrew Booth	Counting what counts: performance measurement and evidence based practice	Performance Measurement and Metrics
2007	Barton, J, Stephens, J. and Haslett, T	Action Research: An Exploration of its Logic and Relationship to the Scientific Method	Proceedings of the 13th ANZSYS Conference – Auckland, New Zealand, 2nd-5th December, 2007 Systemic Development: Local Solutions in a Global Environment
2002	Frigo,L.M.	Strategy focused performance measures	Strategic Finance
2007	Veerawat Masayna, Andy Koronios, Jing Gao and Michael Gendron	Data Quality and KPIs: A link to be Established	The 2nd World Congress on Engineering Asset Management (EAM) and The 4th International Conference on Condition Monitoring Proceedings, Harrogate, United Kingdom, 11-14 June
2007	Mattias Elg	The process of constructing performance measurement	The TQM Magazine

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The statement:

"Stage 1 of the project finalised by the end of the year"

is an example of


Mission Statement	Vision Statement
Goal	Objective
Target	SMART Objective
Critical Success Factor (CSF) / Value Driver	smartKPI / Key Result Indicator (KRI)
Metric / Performance Measure / Performance Indicator	Key Performance Indicator (KPI)
Initiative	Milestone