smartKPIs.com recommended articles

A large number of articles have been published to date in the academic literature on the topic of performance management and measurement. The table below lists some of the ones the smartKPIs.com team has come across and considered useful. The list is frequently updated with new recommended articles based on suggestions from team members and website visitors. Feel free to propose new entries by using the form below.

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Year	Author(s)	Article title	Publication
2004	Lohman, C., Fortuin, L., Wouters, M.	Designing a performance measurement system	European Journal of Operational Research
2004	Henry, J.F.	Performance measurement and organizational effectiveness: bridging the gap	Managerial Finance
2004	Ittner, C. D., Cavalluzzo K.	Implementing performance measurement innovations: evidence from government	Accounting, Organizations and Society
2000	Kald M., Nilsson F.	Performance measurement at Nordic companies	European Management Journal
1996	Moon, P., Fitzgerald, L.	Delivering the goods at TNT: the role of the performance measurement system	Managing Accounting Research
1992	Kaplan, R. S., Norton, D. P.	The Balanced Scorecard: measures that drive performance	Harvard Business Review
1998	Ittner, C. D., Larcker, D. F.	Innovations in performance measurement: trends and research implications	Journal of Management Accounting Research
1999	Bontis, N., Dragonetti N., Jacobsen, K.	The knowledge toolbox: a review of the tools available to measure and manage	European Management Journal
1991	Eccles, R. G.	The performance measurement manifesto	Harvard Business Review
1996	Wholey, J. S.	Formative and summative evaluation: related issues in performance measurement	American Journal of Evaluation
2005	Folan, P., Browne, J.	A review of performance measurement: towards performance management	Computers in Industry
1995	Lebas, M. J.	Performance measurement and performance management	International Journal of Production Economics
2007	Folan, P., Browne, J., Jagdev, H.	Performance: its meaning and content for today's business research	Computers in Industry

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