smartKPIs.com recommended articles


A large number of articles have been published to date in the academic literature on the topic of performance management and measurement. The table below lists some of the ones the smartKPIs.com team has come across and considered useful. The list is frequently updated with new recommended articles based on suggestions from team members and website visitors. Feel free to propose new entries by using the form below.

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Year Author(s) Article title Publication Open link
2010 Martin Broad, Andrew Goddard Internal performance management with UK higher education: an amorphous system? Measuring Business Excellence [open link]
2010 Rodney Dormer, Derek Gill Managing for performance in New Zealand's public service - a loosely coupled framework? Measuring Business Excellence [open link]
2010 M. Sobotka, K.W. Platts Managing without measuring: a study of an electricity distribution company Measuring Business Excellence [open link]
2010 Maria Rey-Martson, Andy Neely Beyond words: testing alignment among inter-organizational performance measures Measuring Business Excellence [open link]
2010 Paolo Taticchi, Flavio Tonelli, Luca Cagnazzo Performance measurement and management: a literature review and a research agenda Measuring Business Excellence [open link]
2000 Umit S. Bitici, Utrevor Turner, Carsten Begemann Dynamics of performance measurement systems International Journal of Operations & Production Management [open link]
2007 Patrick Hoverstadt, Ian Kendrick, Steve Morlidge Viability as a basis for performance measurement Measuring Business Excellence [open link]
2002 Dilanthi Amaratunga, David Baldry Moving from performance measurement to performance management Facilities [open link]
2007 Mattias Elg The process of constructing performance measurement The TQM Magazine [open link]
2006 Andrew Booth Counting what counts: performance measurement and evidence based practice Performance Measurement and Metrics [open link]
2010 Paola Cocca, Marco Alberti A framework to assess performance measurement systems in SMEs International Journal of Productivity and Performance Management [open link]
2009 Edson Pinheiro de Lima, Sergio E. Gouvea da Costa, Jannis J. Angelis Strategic performance measurement systems: a discussion about their roles Measuring Business Excellence [open link]
2007 Barton, J, Stephens, J. and Haslett, T Action Research: An Exploration of its Logic and Relationship to the Scientific Method Proceedings of the 13th ANZSYS Conference – Auckland, New Zealand, 2nd-5th December, 2007 Systemic Development: Local Solutions in a Global Environment [opn link]
2009 Meekings A., Povey, S. and Neely, A. Performance plumbing: installing performance management systems to deliver lasting value Measuring Business Excellence [open link]
2003 Shohet, I. Key performance indicators for maintenance of health care facilities Facilities, Emerald group [open link]

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