smartKPIs.com recommended articles

A large number of articles have been published to date in the academic literature on the topic of performance management and measurement. The table below lists some of the ones the smartKPIs.com team has come across and considered useful. The list is frequently updated with new recommended articles based on suggestions from team members and website visitors. Feel free to propose new entries by using the form below.

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Year	Author(s)	Article title	Publication
2007	Patrick Hoverstadt, Ian Kendrick, Steve Morlidge	Viability as a basis for performance measurement	Measuring Business Excellence
2005	Pilcher, R.	Local government key performance indicators: not so relevant, reliable and accountable	International Journal of Productivity and Performance Management
2007	Radnor, Z.	Historical analysis of performance measurement and performance management in operations management	International Journal of Productivity and Performance Management
2010	Rodney Dormer, Derek Gill	Managing for performance in New Zealand's public service - a loosely coupled framework?	Measuring Business Excellence
2010	Sarel Lavy, John A. Garcia, Manish K. Dixit	Establishment of KPIs for facility performance measurement: review of literature	Facilities
2007	Saša Baškarada, Andy Koronios and Jing Gao	IQM-CMM: A Framework for Assessing Organizational Information Quality Management Capability Maturity	2th International Conference on Information Quality (ICIQ) proceedings, Massachusetts Institute of Technology, Cambridge, MA, USA, November 9-11
2007	Shahin, A., Mahbod, A.	Prioritization of key performance indicators	International Journal of Productivity and Performance Management
2003	Shohet, I.	Key performance indicators for maintenance of health care facilities	Facilities, Emerald group
2010	Shun-Hsing Chen	The establishment and comparison of the balanced scorecard for profit and non-profit organizations	African Journal of Business Management Vol. 4(14), pp. 3005-3012, 18 October, 2010
2000	Umit S. Bitici, Utrevor Turner, Carsten Begemann	Dynamics of performance measurement systems	International Journal of Operations & Production Management
2007	Veerawat Masayna, Andy Koronios, Jing Gao and Michael Gendron	Data Quality and KPIs: A link to be Established	The 2nd World Congress on Engineering Asset Management (EAM) and The 4th International Conference on Condition Monitoring Proceedings, Harrogate, United Kingdom, 11-14 June
1996	Wholey, J. S.	Formative and summative evaluation: related issues in performance measurement	American Journal of Evaluation
2010	Winnie O'Grady, Paul Rouse, Cathy Gunn	Synthesizing management control frameworks	Measuring Business Excellence

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