smartKPIs.com recommended articles


A large number of articles have been published to date in the academic literature on the topic of performance management and measurement. The table below lists some of the ones the smartKPIs.com team has come across and considered useful. The list is frequently updated with new recommended articles based on suggestions from team members and website visitors. Feel free to propose new entries by using the form below.

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Year Author(s) Article title Publication Open link
2007 Shahin, A., Mahbod, A. Prioritization of key performance indicators International Journal of Productivity and Performance Management  
2003 Shohet, I. Key performance indicators for maintenance of health care facilities Facilities, Emerald group [open link]
2000 Umit S. Bitici, Utrevor Turner, Carsten Begemann Dynamics of performance measurement systems International Journal of Operations & Production Management [open link]
1996 Wholey, J. S. Formative and summative evaluation: related issues in performance measurement American Journal of Evaluation  
2010 Winnie O'Grady, Paul Rouse, Cathy Gunn Synthesizing management control frameworks Measuring Business Excellence [open link]
 

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