smartKPIs.com recommended articles


A large number of articles have been published to date in the academic literature on the topic of performance management and measurement. The table below lists some of the ones the smartKPIs.com team has come across and considered useful. The list is frequently updated with new recommended articles based on suggestions from team members and website visitors. Feel free to propose new entries by using the form below.

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Year Author(s) Article title Publication Open link
2008 Franceschini, F., Galetto, M., Maisano, D., Mastrogiacomo, L. Properties of performance indicators in operations management: a reference framework International Journal of Productivity and Performance Management [open link]
2002 Frigo,L.M. Strategy focused performance measures Strategic Finance  
2008 Gulledge, R. Automating the construction of supply chain key performance indicators Industrial Management and Data System [open link]
1999 Haas, M., Kleingeld, A. Multilevel design of performance measurement systems: enhancing strategic dialogue throughout the organization Management Accounting Research  
2001 Harris, P., Mongiello, M. Key performance indicators in European hotel properties: general manager's choices and company profiles International Journal of Contemporary Hospitality Management [open link]
2004 Henry, J.F. Performance measurement and organizational effectiveness: bridging the gap Managerial Finance [open link]
2004 Ittner, C. D., Cavalluzzo K. Implementing performance measurement innovations: evidence from government Accounting, Organizations and Society  
1998 Ittner, C. D., Larcker, D. F. Innovations in performance measurement: trends and research implications Journal of Management Accounting Research  
2009 Jian, C., Liu, X., Liu, J. Improving supply chain performance management: a systematic approach to analyzing iterative KPI accomplishment Decision Support Systems [open link]
2010 Jussi Lehtinen, Tuomas Ahola Is performance measurement suitable for an extended enterprise? International Journal of Operations & Production Management [open link]
2000 Kald M., Nilsson F. Performance measurement at Nordic companies European Management Journal  
1992 Kaplan, R. S., Norton, D. P. The Balanced Scorecard: measures that drive performance Harvard Business Review  
2005 Keiton, D. Measuring relevant things International Journal of Productivity and Performance Management [open link]
1995 Lebas, M. J. Performance measurement and performance management International Journal of Production Economics  
2004 Lohman, C., Fortuin, L., Wouters, M. Designing a performance measurement system European Journal of Operational Research  
 

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