smartKPIs.com recommended articles


A large number of articles have been published to date in the academic literature on the topic of performance management and measurement. The table below lists some of the ones the smartKPIs.com team has come across and considered useful. The list is frequently updated with new recommended articles based on suggestions from team members and website visitors. Feel free to propose new entries by using the form below.

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Year Author(s) Article title Publication Open link
2010 Andre A. de Waal Performance driven behaviour as the key to improved organizational performance Measuring Business Excellence [open link]
2006 Andrew Booth Counting what counts: performance measurement and evidence based practice Performance Measurement and Metrics [open link]
2010 Aurel Brudan Rediscovering performance management: systems, learning and integration Measuring Business Excellence [open link]
2001 Barkley, L. Key performance indicators: primary drivers of information systems design Journal of Corporate Real estate [open link]
2007 Barton, J, Stephens, J. and Haslett, T Action Research: An Exploration of its Logic and Relationship to the Scientific Method Proceedings of the 13th ANZSYS Conference – Auckland, New Zealand, 2nd-5th December, 2007 Systemic Development: Local Solutions in a Global Environment [opn link]
2004 Beatham et al. KPIs: a critical appraisal of their use in construction Benchmarking: An International Journal  
1999 Bontis, N., Dragonetti N., Jacobsen, K. The knowledge toolbox: a review of the tools available to measure and manage European Management Journal [open link]
2003 del Rey Chamorro, F. et al. A framework to create key performance indicators for knowledge management solutions Journal of Knowledge Management [open link]
2002 Dilanthi Amaratunga, David Baldry Moving from performance measurement to performance management Facilities [open link]
2010 Doug Galwey, Barry Ogilvie An engagement framework for managing the Crown's ownership interests in the New Zealand tertiary education sector Measuring Business Excellence [open link]
1991 Eccles, R. G. The performance measurement manifesto Harvard Business Review [open link]
2009 Edson Pinheiro de Lima, Sergio E. Gouvea da Costa, Jannis J. Angelis Strategic performance measurement systems: a discussion about their roles Measuring Business Excellence [open link]
2007 Enoma, A., Allen, S. Developing key performance indicators for airport safety and security Facilities Emerald group [open link]
2005 Folan, P., Browne, J. A review of performance measurement: towards performance management Computers in Industry [open link]
2007 Folan, P., Browne, J., Jagdev, H. Performance: its meaning and content for today's business research Computers in Industry  
 

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